Product Manager London, England
Job description
We're now looking for a Product Development Manager to join our AJ Bell D2C team in supporting the development and delivery of new functionality / features to the website and apps. Working in the product team they will help create and champion the product vision, strategy and roadmap ensuring it aligns with the company vision, strategy and business goals.
What does the job involve?
The key responsibilities of the role are as follows:
- Drive innovative product development for the AJ Bell D2C website and apps in response to customer feedback, competitor initiatives and ideas to differentiate AJ Bell from other retail investment providers
- Translate the business requirements and define the product requirements for each change project. Working with the technical teams to agree the designs, support the development and be involved in UAT testing, release phases and post implementation evaluation
- Ensure new products and significant changes to the existing web and app are tested with customers through running customer beta testing and that their feedback is taken into account to improve the product before full launch
- Manage the sprint planning process with the digital strategy and mobile development teams balancing the businesses key priorities and short-term incremental improvements
- Own the product backlog, writing detailed user stories and requirements
- Create new content, in conjunction with the marketing team, on the web and app to support new product launches including landing pages and FAQs
- Work with the teams impacted by change, including customer facing and marketing teams to ensure that change is bedded in and that these teams are adequately supported to improve the experience for customers
- Provide training documents for customer facing teams ahead of new product launches and support the product manager with training
- Be a product expert and help the marketing team to develop content that adequately reflects the product
- Ensure changes are compliant and that there has been input from the Compliance and Technical teams
- Manage junior staff member(s), delegating work and ensuring it is done to a satisfactory standard
- Perform other tasks as agreed with the Senior Product development manager
Competence, Knowledge and Skills:
Competence
- Financial services experience
- Product development experience
- Educated to degree level or equivalent.
- Knowledge of the FCA regulatory framework
Knowledge & Skills
- Understanding of social media
- Committed to personal development
- Excellent communication skills both written and verbal
- Numerate with good analytical skills
- Problem solving
- Attention to detail
- Able to organise multiple tasks and priorities
- Ability to interpret concepts into written briefs and pieces of content
- Creative and can think outside the box
- Team player
- Able to manage internal and external stakeholders
About us:
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 455,000 customers using our award-winning platform propositions to manage assets totalling more than £68.6 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.
Headquartered in Manchester with offices in central London and Bristol, we now have over 1200 employees and have been named one of the Sunday Times ‘100 Best Companies to Work For’ for five consecutive years.
In return for your hard work you will receive:
- Up to £55,000 (Depending on experience)
- 27 days holiday increasing up to 30 days with service, plus bank holidays
- Holiday buy/sell scheme
- Hybrid working policy after initial training period
- Casual dress code
- Discretionary bi-annual bonus
- Contributory pension scheme
- Buy as you earn share scheme
- Free shares scheme
- Paid study support for qualifications
- Enhanced maternity/paternity scheme from day one
- Bike loan
- Season ticket loan portal
- Discounted PMI and Dental
- On-site gym and personal trainer led classes
- Paid volunteering opportunities
- Free social events and more
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
