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REQ ID: 114763
JOB TITLE: Product Management Lead
SALARY: Up to £47,000
POSTING END DATE: 05/05/2023
LOCATION: Whitley

Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.

The Systems & Data team within the Commercial function is responsible for the delivering the Systems Strategy and execution across Global Customer Services (GCS) in Commercial function. In this role you’ll lead/support the delivery and coordination of all business system and IT requirements and agile delivery, working with the Customer Service teams and IT functions for successful delivery.

WHAT TO EXPECT

• 
  Supporting the Business systems budget planning for all programs and departments and ensure alignment with IT
• Managing a virtual team (matrix) of indirect reports and cross-functional project members across the GCS/IT working
• Supporting the delivering of the business system standards across GCS and setup Governance across Virtual teams to ensure advocacy aligning with IT
• Delivering new operating models and mentoring delivery teams to ensure more efficient delivery model across
• Being a single GCS business system lead contact for IT
• Being a point of Business system leadership escalation, arbitration or conflict resolution across domains
• An internal business sponsor acting on their behalf throughout the end-to-end delivery lifecycle
• An intelligent systems partner with a clear understanding of the business imperatives and goals that’s able to translate from business prioritisation to IT and delivery to the business
• Deliver projects utilising project management techniques (Agile/Waterfall) to ensure the delivery and achievement of planned outcomes to support the achievement of strategic business objectives under challenging timelines
• Work on projects and work streams; from scoping to delivery and including cross-functional engagement and stakeholder management Across functions (Commercial, IT, etc.) ensuring project delivery to required timescale, quality and cost
• Provide general support on projects in a number of areas; governance requirements, reporting, assurance processes, project management processes, general communications to support the delivery of the projects
• Encourage knowledge transfer and lessons learnt across the GCS
• Management of required Governance, including milestone reporting, project status reporting, financial reporting and risk and issue management
• IT roadmaps management, supporting their creation
• Support adherence to Operational Acceptance processes, with smooth project transition to Service Delivery
• Use lean project management principles in order to develop more effective and efficient ways of working/tracking & reporting
• Undertake and support scenario planning as required
• Track and measure all live resource projects and report Project metrics to management and the area
• Use wider business/technology experience to guide and help others to identify potential alternative solutions to problems occurring on their projects

WHAT YOU'LL NEED

Essential:

• IT PM extensive experience in Agile & Waterfall
• Advance stakeholder management skills
• Good Communication skills
• Previous experience in a similar role in Project Management (Agile/Waterfall) with track record of delivery
• Solutions Technology background
• Methodical detailed approach to work context and attention to detail
• Planning experience
• Analytical skills to identify how one issue can impact on another and put in place the required interventions through support or from own knowledge base
• Ability to present complex data & issues to a varied audience
• Experience of Problem Resolution using structured approaches and deliver value to the business
• Ability to manage risks and issues in a proactive manner
• Negotiation and adaptability skills
• Relevant degree or equivalent experience preferred

Desirable:

• Commercially astute with an ability to understand the business function that this role supports
• Cross functional experience
• Risk awareness and management
• Cloud services knowledge
• Business processes
• Strategic view (IT roadmaps)

SO WHY US?

Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At Jaguar Land Rover, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.

Jaguar Land Rover is committed to equal opportunity for all.