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First Line Manager

Job details

Salary: £34,994- £50,514

Business Area: Logistics

Location: South West

Contract Type: Permanent (Full Time)

Working hours/pattern: 37 hours Monday to Friday

Closing date for applications: 20 June 2023

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Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we’re looking for?

We’re looking for a First Line Manager to join out Logistics team in the south west of England to provide expert support to the Performance Manager and Operations in managing Logistics Coordinators, support vehicles & drivers within WWU.

The Logistics FLM will take responsibility for the day-to-day management and monitoring of Support vehicles and drivers. The individual will also ensure existing processes are complied with and new processes and procedures are consistently implemented across WWU. Key duties include Health, Safety and Environmental compliance for all reports. VOSA and Environmental waste requirements. Develop strong relationships with WWU operations function to enable a sound understanding of operational requirements and changing demands as work programmes and procedures evolve.

We’ll trust you to:

• Supervise Direct and contract labour workforce, motivating, coaching and coordinating all activities to ensure optimum efficiency is achieved.
• Manage contractual issues associated with the commercial fleet and plant contracts and developing MI reports which inform operational management regarding costs and utilisation identifying opportunities to improve performance whilst ensuring that sufficient resources are available to meet operational needs, SLA’s and KPI’s.
• Investigate poor performance, near misses and complaints and implement lessons learnt.
• Investigate all accidents and vehicle damage
• Ensure records of work activities are maintained in a timely fashion, to satisfy the business and legal requirements and ensure compliance with VOSA requirements is achieved and monitored weekly.
• Work within and promote the philosophy of safe team working and development across all Wales & West Utilities activities to achieve business objectives and continuously improve performance.
• Supervise between 20-35 direct labour and contractual labour staff with a cost centre budget up to £4million (all categories).

You can read a full job description here.

You’ll need to have:

• Solid Supply Chain & Logistics experience with a particular emphasis on vehicle management.
• Excellent customer service is required as you will be the main point of contact for the customer.
• Maths and English GCSE’s or equivalent (desirable)
• Knowledge of appropriate legislation, policy, procedures and an understanding of Wales & West Utilities operations.
• Working knowledge of appropriate codes of practice, engineering instructions, safety and statutory regulations
• Competent to support Wales & West Utilities policies and procedures
• CPC qualification or be working towards it.

We would also love to hear about anything else you feel you could add or bring to the role!

As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.

What’s in it for you?

• A competitive salary starting at £34,994 or £44,194 (depending on experience) rising to £50,514
• 25 days annual leave plus bank holidays
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
• “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
• Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
• Hybrid working
• Flexible working opportunities
• Enhanced pay for parental leave
• Retail discounts and cashback scheme
• Annual salary review
• Discretionary annual bonus
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme
• Comprehensive training
• Company Car

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

Interested?

If you think you’d make a good addition to the team, we would love to hear from you!

To apply, click the link below.

If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at [email protected] or on 07970 489 413.

You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.