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Job description

We are looking for an experienced UX Designer, who will be confident in understanding research and AB testing approaches to optimise the journey, and is passionate about prototyping. They will be equally comfortable running ideation workshops, user testing sessions and taking stakeholders through complex user journeys.

About

The objective of seeding, launching and scaling new businesses in areas of increasing societal importance. We are focusing on three significant domains:

• Mobility
• Future of Work
• Live to 101

These domains are long term growth areas. We anchor around meeting customer needs and are focused on experimenting and proving new products, business models and partnerships through a discovery driven approach.

We aren’t an incubator, we are building a dynamic and energising environment where we will provide all the excitement and freedom of a start-up, with the support and stability of an established organisation. We want to recruit passionate business builders who look at the world and see huge opportunities to change it.

The Small Business team

Surviving in business is tough. Succeeding is even harder. We want to make it possible for more small businesses to survive and thrive - by building personalised products and services that allow our customers to run their business as well as they perform their craft.

We are a high-impact collaborative team of passionate individuals who are constantly looking at ways to enhance customer experience through a human centred design approach, rigour experimentation and a test and learn mindset. We are looking for bright and talented individuals who have a can-do attitude and will thrive in this enabling environment. We treat our colleagues openly, equally, and fairly and give them a ton of opportunity and freedom to do their best work and make a positive impact.

What you’ll be doing

• Translating ideas to innovative design concepts, using techniques such as story boarding, wire framing, content design and prototyping – bringing ideas to life.
• Collaborate with PO’s to test, measure and generate value for our customers.
• Working with the development and QA teams to ensure the product is understood and built to spec.
• Championing design standards and UX patterns within your squad.

Essential Skills

• Advanced knowledge of design, prototyping and collaboration tools such as Miro, Figma and Adobe CS for visual design and interface guidelines.
• Design with consistency and strong User Centred Design (UCD) principles around: accessibility, readability, and discoverability of the product or service.
• Experience with tools such as Hotjar, userzoom, Google Analytics that help you understand user behaviours.
• Knowledge in user research, moderated and un-moderated testing approaches as well as in AB testing tools to validate hypotheses.
• Work with UX, UI and Service Designers to upkeep and contribute to the design system and front-end guidelines.
• Experience working within agile development teams.
• Expertise in visual design, optimising UI for journey conversion and layouts through graphic design principles.

Desirable Skills

• A strong understanding of the entire end-to-end design process, from research and ideation, to problem-solving through to detailed UX and visual design for customers across multiple devices.
• Experience with commerce, enterprise, finance, insurance, or complex self-service journeys.

Salary, Benefits and Work-Life Balance

We are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

Job Types: Full-time, Temporary contract
Contract length: 12 months

Salary: £85,000.00-£95,000.00 per year

Benefits:

• Company events
• Company pension
• Gym membership

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Experience:

• UX Design: 5 years (required)

Work Location: Remote