Product Designer II Edinburgh, Scotland
Job description
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.
We’re looking for a Midweight Product Designer to join our team and continue to rethink how our customers interact with and consume data within the energy industry. You’ll have the support of the team but the autonomy to conceptualise new ideas as well as contributing back to our bespoke design system and validating your work with our customers themselves. We’re looking for someone who’s upbeat, curious and is hungry for data, insight, and trying new things to get to great solutions. You’ll carry out research and exploration with customers and stakeholders, turning what you learn into new ideas for our product. You may lean more towards UX and information architecture, or maybe you’re more passionate around designing beautiful UI and interactions – our team welcome a range of profiles and we’re interested in hearing from you.
Our design team works across our offices in Edinburgh and London, with colleagues around the globe. Wood Mackenzie's ongoing digital transformation aims to redefine how customers interact with our comprehensive, industry-leading data, so if you fancy a challenge, we have lots of very interesting design tasks to get your teeth into. We work with the latest technologies, so you can expect to collaborate with designers in Figma and see developers working in React. We’re not afraid to challenge our own assumptions, iterating on different ways of working just as we would products for our customers.
The Design team operates as part of the Product organisation, forming critical partnerships with every function. We want to make sure that Wood Mackenzie’s digital products are led by customer insight and inspiration. We work across a range of digital products, embedded in cross-functional agile teams, while collaborating as a core design team to give and receive feedback, share best practices and pool our knowledge (and have fun!).
Role objectives
- Deliver high quality, well thought out designs grounded firmly in an understanding of the customer and the business
- Deeply understand customers, to deliver best in class, innovative and elegant user experiences
- Collaborate with product owners and other key stakeholders to ensure product decisions are informed by user insights
- Seek support from colleagues to ensure that UX decisions align with wider design estate
#LI-RA1
Communication (Be active, show your workings)
- Clear and open communication with stakeholders & colleagues to keep work moving forward and resolve issues before they become a problem
- Comfortable actively participating in collaborative group activities, and may plan and facilitate
- Able to present ideas with a clear structure to peers and stakeholders
- Actively seeks feedback on their own work, and happy to offer to others when asked
- Communicates the outcomes of success measurements e.g. user testing or analytics to the relevant stakeholders
Problem Solving (Clarify the brief, be systematic)
- Attempts to solve known problems under own initiative, and may identify and tackles problems
- Confidently follows a design process and can explain it clearly to others
- Coordinates UX activity on project, ensuring that everything that affects the experience is in their view, understood and discussed, or dealt with
Empathy (Nurture relationships, seek understanding of customers)
- Builds good rapport and strong working relationships with colleagues and stakeholders in immediate project team, and beyond.
- Proactively helps colleagues when they appear in need of help or guidance
- Always seeking a deeper understanding of the customer or user, and demonstrably using it in their work
Design (Be led by customer understanding, explore possibilities)
- Repeatedly iterates and improves on established design solutions, based on evidence and sound rationale
- Able to clearly articulate the intention and function of everything they produce to stakeholders and build partners
- Contributes to design system as well as using it skilfully. Knows when to follow patterns and when to challenge them
- Can provide design guidance based on evidence by assessing and critiquing different concepts
Strategy (ask why, consider the wider context)
- Interrogates the mission, goals and desired outcomes of a brief or project to sure they are coherent and understood.
- Challenges misalignments between UX brief and stated goals, and is ready to explore where they stem from
- Able to conduct and analyse research on target audiences, competitors or industries to suggest new directions or reveal potential challenges
- Can work with brand and marketing partners to align and influence UX work and the wider brand strategy
Leadership (Support others, share knowledge)
- Proactively seeks to improve team motivation and morale, and bring out the best in colleagues
- Supports team members in their growth, offering informal ad hoc advice sessions and catch ups
- Actively volunteers to informally share skills, techniques and ways of working with colleagues
Additional Information
- We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future
- Due to the global nature of the team, a degree of flexible working will be required to accommodate different time zones
Wood Mackenzie Values
- Inclusive – we succeed together
- Trusting – we choose to trust each other
- Customer committed – we put customers at the heart of our decisions
- Future Focused – we accelerate change
- Curious – we turn knowledge into action
