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Product Designer : Digital at BT Birmingham, England

BT Group

Full Time Birmingham, England 32624 - 44000 GBP ANNUAL Today

Job description

Product Designer : Digital at BT (Birmingham)

Job Req ID: 9091

Posting Date: 14-Jan-2023

Function: Content & Design

Location: Snowhill, Birmingham, United Kingdom

Salary: Competitive, with great BT benefits

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Full time, with a flexible 3 days a week out of our Birmingham office (2 days wherever)

At BT, we take a user-centered and iterative approach to digital product design to ensure the best experiences for our customers across their journeys. This means we step into the shoes of our customers, to understand how they interact with us digitally and what they expect from our products and services.

A BT Product Designer helps drive their squad towards user-centered design of strategic digital products and capabilities. With a passion for brand and design fidelity, you inject design thinking into process and delivery as well as building and mentoring other team members.

Designers play an integral role of the end-to-end experience. Responsible for product design aspects within your squad, while collaborating with the wider team from discovery & research, workshops and ideation activities, sketching and prototyping - all the way to the final deliverables and release. Working in a multi-disciplined AGILE team, our Product Designer align interaction, visual, service and production design efforts to reduce friction and improve satisfaction for customer across their journeys.

You'll have the following responsibilities

Develop UI for digital products leveraging and informing reusable/scalable design patterns.
Craft digital-first experiences, typically using existing solutions that achieve commercial goals.
Improve the user experience of a product from conception to launch – Through collaboration & partnership with product managers, engineers, user researchers and content designers.
Within BT’s design systems and standards, you will contribute to the design of end-to-end user flows and experiences.
Implement strategic decisions around the future direction of BT’s products and wider product design strategy.
Promote a user-centred way of thinking and working across the business.
Support the implementation of continuous improvement opportunities to improve the design team processes, ensuring a consistent and coherent process to manage design quality and collaboration across teams.
Develop user experience designs and prototypes at any level of fidelity needed independently, while being as lean and outcome focused as possible.

You'll have the following skills & experience

Strong portfolio of work demonstrating a user centred and data driven design approach.
Successful track record of delivering end-to-end design projects within an AGILE, multi-disciplined delivery team.
Proven commercial experience of accessibility management considerations, effective user journey mapping and wider strategic vision around user experience.
Expert in user experience influenced interaction design and user interface design (UX/UI) – Preferably following LEAN principles.
Demonstrable understanding of user centred research (focus groups, workshops) and the ability to use that data to influence the creation of elegant prototypes.

Benefits

Competitive salary
25 days annual leave (plus bank holidays)
10% on target bonus
Life Assurance
Pension scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off BT and EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
30% discount for friends and family on EE mobile pay monthly and SIM only plans

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

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