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Product Designer- Associate

What is the opportunity?

We are seeking Product Designers at all levels to join our growing team within RBC’s Cash Management division. Our newly-formed Experience Design team employs user-centered design practices and methods to create extraordinary customer experiences which transform the market. You will be responsible for creating innovative digital experiences for a range of products serving our diverse customer base. The ideal candidate will have a proven record of driving innovation in a cross-functional organization to design and build the next-generation digital interfaces.

What will you do?

• Collaborate closely across our cross-functional team to bring the voice of the customer to every conversation – and ensure we are building the best products in the market
• Independently produce, deliver, and validate high-quality end-to-end product(s), with a focus on ideating short-term design strategies and features with our product team
• Bring a high-performing product design skillset and the ability to leverage design thinking practices to build UI/ UX flows that balance strategic business goals with the needs of clients
• Understands the capabilities, strengths, and limitations of our technology stack to best align design and development to optimize efficiency, performance and user value
• Rationalize solutions and effectively communicate ideas and designs
• Collaborate with core team members to introduce new product features and create a better user experience based on user feedback
• Work within our Agile team structure and provide quality assurance on creative deliverables
• Ensure adherence to Accessibility guidelines while keeping Inclusivity top-of-mind
• Support and mentor junior designers through day-to-day design challenges

What do you need to succeed?

• The knack to ask “why?”— you believe in data-driven decisions that are strategically informed to drive meaningful solutions to user problems and opportunities
• A deep collaborative approach to solving challenges—you understand your gaps and work with others to move the product forward so everybody wins
• Support for continuous and iterative improvement—you are comfortable with feedback cycles that are openly communicative and generous within one-on-one and large team settings
• Being meticulous and detail-oriented—you advocate for beautiful visual design balanced with solid UX
• An adaptive mindset that is able to navigate challenging or ambiguous problems

Must-haves:

• An exceptional eye for detail and passion for quality
• Keen desire to gain in-depth knowledge of our customers and design complex financial services applications that are both intuitive and efficient
• Experience with a wide range of design and prototyping tools (Figma, Adobe Creative Suite, Principle)
• Desire to work through the entire UCD process using methods like sketching, storyboarding, diagramming, wireframing, prototyping, and user research
• Deep knowledge in 2-3 key areas: UX/Prototyping & Interaction Design, UI/Visual Design, Understanding Human Behaviour, Business and Product Strategy, Design Thinking, Accessibility and Inclusive Design, Information Design, Information Architecture, Design Systems
• BA/BS degree in Design (e.g., Interaction, Graphic, Visual Communications, Product, Industrial Design) or a related field or equivalent experience
• Portfolio / Case Studies with recent work samples

Nice-to-haves:

• Experience designing Native Apps and Responsive Web platforms
• Financial Services product design experience
• Experience integrating the Jobs-to-be-Done framework

What’s in it for you?

We are building something completely new in a dynamically changing industry – grab this opportunity to leverage the significant resources of our business and brand to make change happen in the real world. In addition, we offer;

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• A dedicated manager who will support, coach, and work with you to develop an individual career growth plan
• Strong support from our personable Leadership team
• Ability to make a difference and lasting impact
• An agile, collaborative, progressive, and high-performing team

We are seeking Product Designers at all levels to join our growing team within RBC’s Cash Management division. Our newly-formed Experience Design team employs user-centered design practices and methods to create extraordinary customer experiences which transform the market. You will be responsible for creating innovative digital experiences for a range of products serving our diverse customer base. The ideal candidate will have a proven record of driving innovation in a cross-functional organization to design and build the next-generation digital interfaces.TORONTO, Ontario, CanadaCAN-ON-TORONTOCanada37.5Full timeCapital MarketsRegularSalaried2023-06-09