proctor Los Angeles, CA
Job description
CAE's mandate is to provide services for disabled students who require accommodations. This position is to provide students with disabilities a level playing field throughout the campus community. This includes CAE testing locations, classrooms, laboratories, and in some cases in a remote environment.
Proctors are responsible for a variety of duties within the Testing Center and all testing locations, including but not limited to providing accommodations, overseeing exams, maintaining academic integrity, providing a supportive and distraction reduced environment for our students and working with campus partners (professors, TA's & academic departments).
CAE Proctors assist with clerical duties in the processing of testing related forms and correspondence including Proctor Sheets or Remote Exam Forms, email to faculty, data entry and overall clerical functions of the department. Proctor will also assist with data collection, scanning, answering phones and answering general questions from students and professors.
The incumbent should present a professional and supportive demeanor.
Percentage of Time:
35
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
12
Records
Qualifications
Required/Preferred
Working knowledge of the unique academic needs of students with disabilities in a university setting and of the types of campus and community services, adaptive aids and assistive technology necessary to meet their needs.
Preferred
Verbal and written communication skills. Ability to make presentations. Ability to communicate tactfully with faculty, staff and students regarding services for students with disabilities, to convey information from Professors to Students or questions from Students to Professors. Ability to counsel and advise students regarding services. Ability to contact departments on campus and organizations off campus as a representative of the CAE.
Required
Working knowledge of computers, and software (Windows, Excel, and Microsoft Word, Outlook, and client management systems).
Preferred
Ability to work in a remote environment.
Required
Degree from accredited 4 year institution preferred, or an equivalent combination of education and experience.
Preferred
Ability to work under pressure with frequent deadlines, making thoughtful decisions with speed and accuracy. Skill in working independently, organizing workload and following through on assignments with limited supervision.
Required
Interpersonal skills to interact effectively with university departments and professors as needed, and diplomatically with students of various disabilities and from diverse backgrounds. Ability to deal with distraught students about sensitive issues in a tactful manner. Ability to work with CAE counselors and other staff to coordinate services.
Required
General knowledge of laws that apply to persons with disabilities: Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, Assembly Bill 422, Assembly Bill 746, and others.
Can be trained
Knowledge of FERPA and how it applies to working with student records.
Can be trained
Ability to maintain a quiet and distraction reduced environment and ability to maintain academic integrity when proctoring.
Required
Ability to provide services in a timely manner or risk a complaint being filed with the Office of Civil Rights against the University.
Required
Ability to identify problems and successfully recommend solutions. Ability to assist in the development of processes and procedures with implementation and follow through. Ability to work with existing service delivery systems and propose new mechanisms or procedures for managing complicated service delivery activities.
Preferred
Additional Posting Information
Bargaining Unit:
CX-Clerical & Allied Services
Application Deadline:
12-31-2023
External Posting Date:
