Processing Clerk Harlow, England
Job description
Full Time
10372
High School/Equivalent
Less than 1 Year
About Exela
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring:
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
- Must follow and meet Key Performance Expectations (KPEs) for this role.
- Inbound and outbound mail processing including; labeling, scanning, data entry, correspondence, return mail, and photocopying.
- Preparation of project statistics.
- Research and respond to email and/or phone inquiries.
- Quality assurance of files to find errors and unlikely combinations.
- Work with supervisor to validate accuracy of database and website data.
- Accurately report and bill time in the timekeeping database.
- Reviews all incoming documents to verify necessary information.
- Meet or exceed production goals as set by management while meeting or exceeding the department quality expectations.
- Supports and adheres to new and existing policies and procedures.
- General office duties including; logging receipt of mail, sorting and filing claims.
- Internet and database research.
- Key claim data as needed.
- All other responsibilities as assigned.
- High school diploma or GED, college experience a plus and preferred.
- Two plus years of business experience.
- Strong attention to detail and ability to review and evaluate legal documentation.
- Strong organizational and time management skills.
- Demonstrated proficiency with computers and Microsoft applications.
- Strong written and oral communication skills.
- Ability to handle and prioritize multiple tasks.
- Demonstrated decision making, analytical and problem solving abilities.
- Able to work extended hours on occasion.
- Positive and professional attitude.
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruitment and selection policy is designed to ensure that we select the best possible candidate for the job, on the basis of their relevant merits and abilities as measured against the requirements of the job. Our employees have access to highly sensitive documents and data, all employees are subject to background screening which may include but is not limited to confirmation of employment history, credit checks, criminal record checks, and confirmation of educational attainment. All sensitive or personal information received from and in relation to the candidates is to be stored and used only in strict compliance with the companies GDPR polices and all applicable Data Protection Legislation.
Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
