process analyst Glasgow, Scotland
Job description
Project Process Specialist
Location - Glasgow
Duration - 6 month FTC
Salary - c£45,000
Queens Cross Housing Association is a community-based housing association with a vision for excellent housing in vibrant communities. They are driven by their values of respect, integrity, and aspiration as they provide nearly 4,500 homes in an area that stretches north from Glasgow city centre along either side of the Forth and Clyde Canal.
In this role, the Project Process Specialist will bring procurement expertise to the Property Services team, implementing necessary procedures and training that will build the capacity of the team. You will be responsible for meeting with relevant managers to assess existing processes within Property Services.
Your key objectives in this role are developing a proposed action plan to implement improvements to the process and presenting this to the Executive Team along with designing and testing improved processes that deliver cost and time efficiencies and positively impact on customer satisfaction. Training managers and staff to continually improve processes will also be part of your responsibilities.
You must be able to demonstrate experience of delivering process improvements in a customer orientated environment and have excellent analytical skills. The ability to engage and persuade colleagues is critical, as is having excellent project management skills.
If this sounds like you and you would like to be part of a dynamic team make a difference in the tenants, customers, and stakeholders lives, then we would love to hear from you.
Please send a tailored CV to
