
process analyst Calgary
Job description
- Manage assigned project activities including: leading cross-functional requirements gathering, writing testing procedures for user acceptance testing, facilitating the documentation and publication of project related processes and operational rules written in graphical form.
- Translate information into definable business requirements and process flows for work processes, systems, procedures, and other related business initiatives. Including the creation of process diagrams and procedural documentation
- Create various strategies, plans and actionable tasks that enable project success.
- Analysis of change created by business process redesign; liaise with project team members, training team, and other impacted parties.
- Present and make recommendations for improved processes, process optimization, process performance measurement and evaluation.
- A completed 2 year diploma in Business Administration, Computer Science, or a related field and at least 5 years of experience in business process management, design, redesign and improvement; OR
- A degree in Business, Real Estate, Economics, Computer Science, or a related field, and at least 3 years of experience in business process management, design, redesign and improvement.
- Intermediate proficiency in Microsoft Office (Excel, Visio, PowerPoint, and Word) is required.
- Experience with project management, change management, and business analysis is also required.
- Assets include: completion of an industry-recognized Business Analysis certificate; a Certified Business Analysis Professional (CBAP) certification; a Business Analyst designation; and/or knowledge of Six Sigma.
- Excellent facilitation, negotiation, and consensus building skills are required.
- Effective communication skills and the ability to develop credibility with internal and external stakeholders.
- Successful applicants must provide proof of qualifications.
About City of Calgary
CEO: Jyoti Gondek
Revenue: $2 to $5 billion (USD)
Size: 10000+ Employees
Type: Government
Website: www.calgary.ca
Year Founded: 1894
