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Job Background/context:

Citi Global Wealth is establishing a new EMEA-wide team (the “Wealth Accelerator”) to engage existing clients with a net worth $10-25m to assess their needs and determine if they would benefit from private banking services in addition to their existing transactional banking. This is a regulated client sales & service role introducing and advising on financial products to Citibank customers. This role will report to the Head of the Wealth Accelerator Team.

Job Purpose:

The Banker role will manage a portfolio of Citibank's clients with a focus on building strong relationships, developing and delivering private and investment banking services to clients. The role holder will need to collaborate closely with RMs and SRMs in the Wealth Accelerator team to identify, assess and engage target market clients who would benefit from PB products and services. All activities must be conducted in compliance with applicable rules and regulations. The position will be based in the London Office and the candidate will need to travel to meet clients face to face

Job Purpose/Responsibilities:

Business Development:

• Works closely with Wealth Accelerator RMs & SRMs to assess the needs of existing clients with $10-25m net worth.
• Profiles and qualifies prospective clients, ensuring compliance with all legal and regulatory requirements

Build Client Relationships:

• Demonstrates an in-depth understanding of clients’ businesses and sources of wealth generation
• Anticipates events in a client’s life and business, which have significant financial implications
• Serves as a trusted advisor to clients who frequently seek strategic advice regarding financial matters
• Builds relationships with client families, that cross generations to establish long-term connections to Citi Global Wealth
• Effectively manages client expectations regarding what can and cannot be executed on their behalf
• Identifies potential sales opportunities with existing clients
• Is proactive and have a consistent approach with clients

Develop Client Solutions:

• Maintains a comprehensive understanding of client goals and risk tolerance to ensure that financial strategies are appropriate
• Uncovers needs that are not articulated or clearly expressed by the client
• Brings together the appropriate product experts to develop long-term solutions that strengthen client relationships with the firm
• Helps clients achieve broad financial and investment goals related to the creation, management, and transfer of wealth
• Develops tailored solutions that address clients' unique investment, risk management, and financing/liquidity needs

Execute and Drive Results:

• Sets challenging goals, regularly monitoring progress and adjusting to achieve objectives
• Plan and prioritize daily, weekly and monthly activities to maximize revenue growth and client satisfaction
• Transfer or eliminate non-productive accounts in order to focus on clients who fit within the business strategy
• Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Citi Global Wealth Division

Teamwork:

• Help team members to acquire the experience necessary to establish credibility with clients and intermediaries
• Demonstrates strong commitment to team success and place team goals above personal achievement
• Encourages team members to work together to deepen client relationships and exceed sales goals
• Aligns complementary experiences and skill sets of team members to maximize client effectiveness
• Able to share, teach, learn, involve, motivate and lead

Build & Maintain Relationships with Business Partners, Colleagues and Staff:

• Develops strong relationships and partners with support functions across CGW to maintain control, find solutions and resolve issues
• Follows standard procedures and advocates appropriate exceptions to standard practices when the bigger picture needs to be considered, and seeks or grants approvals as appropriate
• Ensures compliance on regulatory requirements and minimizes any potential liability for Citi
• Ensures strong controls and effective operational and administrative services
• Sets an example of behaviour to all staff
• Generates new ideas and new ways of making business helping the team to reach the objectives
• Contributes team solutions and ideas for the business

Navigate the Citi Organization:

• Partners with colleagues across the Citi network to leverage capabilities and share expertise
• Advocates for the client, prioritising issues that need to be escalated and getting the appropriate people involved to expedite resolution
• Ensures clients are presented with seamless execution of internal processes and Citi services

Promote Integrity and Trust:

• Understands and communicates the risk involved with various investment strategies
• Establishes credibility and trust, maintaining the highest standards of personal and professional integrity and ethical behaviour
• Perseveres in delivering what is promised, even when obstacles arise
• Flags and reports illegal or improper transactions, complying with all regulatory policies and control procedures regarding client acceptability

Technical Learning and Self Development:

• Understands the broad array of products and services under the Citi umbrella
• Applies an in-depth level of knowledge in several key investment and financial products
• Develops expertise to identify business opportunities and address the unique needs of specific client segments
• Keeps abreast of financial industry developments and current global market conditions
• Presents and communicate complex financial concepts and investment strategies with the highest degree of professionalism
• Seeks continuous improvement, admitting mistakes and changing behaviour based on feedback from clients and colleagues

Development Value:

• Exposure to all areas of the CGW and other Citi business across the region, with the opportunity to develop within these areas

Knowledge/Experience:

• At least 4-7 years’ experience in Private Banking/Wealth Management, or Investment/Corporate Banking, specifically covering the target wealth market
• Proven knowledge of the target market Private Banking/Wealth Management market with strong relationships with the clientele in this market
• Extensive experience in working with and/or leading client teams and transactions
• Demonstrated track record in relationship acquisition
• Proven success in building a new business, prospecting for new clients and business, identifying new business opportunities and closing transactions
• Extensive experience in integrating and balancing diverse priorities
• Extensive experience in selling sophisticated products, services and wealth planning structures, based on client needs
• Experience in working on teams and influencing diverse resources and stakeholders

Skills:

• Fluent English and Cantonese essential
• Languages desired: Mandarin
• Excellent relationship building skills
• Able to work as part of a team
• Strong communication skills
• Influencing skills / Persuasiveness
• Thrives in a business development environment
• Used to working under pressure
• Strong IT skills including Excel and Word
• Creative and innovative
• Able to multi-task and prioritise
• Strong awareness of risk and compliance
• Be proactive

Qualifications:

• Bachelor’s/University degree, Master’s degree preferred
• CFA or equivalent regulatory qualifications, relevant to their market

Competencies:

• Strong business acumen and results oriented
• Initiative
• Drive and determination
• Adaptability
• Team player with team spirit
• Strong ethical values

Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime.

The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016.

Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.

Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

• Honesty, integrity and reputation
• Financial soundness
• Competence and capability

In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above.

This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.

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Job Family Group:

Private Client Coverage

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Job Family:

Private Banker

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Time Type:

Full time

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