Job description
The closing date is 21st May 2023.
We are particularly keen to hear from applicants who may have a background in workforce development and training, workforce planning and strategic workforce development, human resources, change management or project management in complex organisations. If you are CIPD qualified and have a background at a senior HR level we would also be extremely interested as we are looking to build up our HR capacity with the organisation.
Please apply with your CV and cover letter.
JOB PURPOSE
Conexus employs around 130 staff across the 7 Wakefield District Primary Care Networks (PCNs) the majority of which are through the Additional Roles Reimbursement Scheme (ARRs) and have an ambitious plan to increase these roles over the coming 12 months. Each PCN has a business manager who is responsible for the day-to-day management of this resource and the central Conexus team provides financial/payroll support, HR support, corporate governance advice and support. Part of the role will be to work collaboratively with the central teams and PCN Managers to ensure the recruitment and retention plan for ARRS workforce are maximised to its full potential and where appropriate and in line with the postholder’s experience support line managers with workforce related matters.
The main purpose of the incumbent will be to support our PCNs and Conexus to plan, recruit and retain staff in these areas either through direct employment via Conexus or working in partnership with General Practice, secondary care, voluntary organisations etc through sub-contracting or secondment arrangements for example. The postholder will also be responsible for the development of new and innovative recruitment and retention strategies including international recruitment (including the establishment and support for Tier 2 Sponsorship arrangements both within Conexus and across primary care), working with the West Yorkshire Training and Development Hub, across the Integrated Care System and development of a competency assurance approach providing professional supervision for ARRS staff.
ABOUT US
Conexus Healthcare CIC is the Federation for general practice in Wakefield, we have four areas of work.
1. Delivery of high-quality public facing Health and Wellbeing services across the Wakefield District: We develop, manage and deliver health and care services that support the population of the whole Wakefield district
2. Delivery of Training, Development and Consultancy support across the United Kingdom: We
design and deliver a range of training courses, development activity and provide advice and guidance that supports general practices and other primary care organisations.
3. Supporting Our Practices and Primary Care Networks (PCNs): We support general practices and
PCNs across the Wakefield district to be more resilient, sustainable and deliver better patient care and care for the health needs of their populations.
4. Providing a voice and influence for General Practice in the Health and Care System: We provide a forum to develop a unified voice for General Practice and support general practices to cooperate and work collaboratively with the wider health and care sector partners in the district.
Built within primary care, for primary care, Conexus Healthcare CIC works with local GPs and their practices to champion investment in and deliver effective primary care at scale. By connecting in this way, we are stronger, more resilient and can care effectively for over 370,000 local people together.
ROLE SPECIFIC RESPONSIBILITIES
The duties and responsibilities will evolve as we develop our services and the postholder develops their knowledge and understanding of the system but the postholder will be required to undertake the following duties:
Recruitment, Retention and Workforce Planning development
- Lead the development of our PCN recruitment and retention strategy and workforce planning approach, ensuring continual improvement in workforce planning, operational performance, workforce deployment, development and efficiency. Including but not limited to the following:
- Building capacity and capability at all levels;
- Facilitating the design of robust and sustainable workforce plans in the short, medium and long term;
- Working closely with finance and PCN colleagues to ensure funding streams are maximised and seeking out opportunities to attract new or additional funding streams;
- Develop effective, pro-active working relationships with PCN’s to ensure recruitment and resourcing issues are identified, understood and individual service needs are dealt with effectively in terms of planning the future.
- Work alongside the Head of General Practice and PCN Support and PCN’s to implement strategies that aid retention, gathering feedback from employees to inform future plans.
- Provide strong recruitment, retention and workforce planning support and guidance to the PCN Business Managers and Clinical Directors that enables them to build recruitment, retention and workforce planning capability and capacity within their own teamsincluding:
- Lead the development of new and innovative models of working to meet patient needs and maximise efficiency, this may include direct employment, sub-contracting arrangements and hosting district wide teams of ARRS staff.
- To work with other agencies, including local authorities, commissioners and other health and social care providers to co-ordinate activities that support multi-agency working within the Wakefield area.
- To work with sub-contractors to establish, maintain and develop productive relationships and maximise efficiency.
- Development of a process for the measurement, monitoring and reporting of performance against recruitment, retention and workforce plans, including the development of key performance indicators.
Human Resources
- Assist in the identification and implementation of appropriate supervision models, competency frameworks and training offer for each role in the ARR Scheme and put into place appropriate support mechanisms to support the development of and performance management processes to maintain performance.
- Support managers and the Head of General Practice and PCN support/Senior Leadership Team to identify and deal with complex organisational change initiatives, providing advice, direction and guidance for example on TUPE matters, engagement of stakeholders to facilitate such initiatives.
- Provide advice and support to managers on complex cases, which may have wider organisational implications, seeking relevant advice from other HR colleagues or the Senior Leadership Team as appropriate and commensurate with the postholder’s experience.
- Lead/support in the Identifying and communicating to managers of any potential legal implications and actions which can/should be put into place to mitigate or reduce risks.
- Other duties may be required to meet the responsibilities of the post and the requirements of the organisation.
Person specification
Qualifications & Experience
Educated to degree or 3 years’ experience at a senior level within a complex organisation working within the fields of NHS or social care, Human Resources, workforce development or project management - Essential
Master’s level qualification - Desirable
CIPD qualification - Desirable
Experience of leading and implementing projects and change management programmes in partnership with other organisations - Essential
Health and social care change management experience - Desirable
Knowledge of national and local developments across the health and social care sector, including integrating health and social care and new ways of working - Essential
A good understanding of the roles and responsibilities within primary care and primary care networks and the wider NHS workforce - Desirable
Experience of supporting senior leaders in identifying and achieving workforce/resourcing plans - Essential
Experience of financial and or economic modelling - Desirable
Influencing and negotiating skills
Experience of working in partnership with other organisations, building and nurturing relationships in a challenging and multi-stakeholder environment - Essential
Experience of working at a strategic level within an organisation - Desirable
Experience or able to demonstrate the capability to construct and deliver clear ideas and concepts concisely and accurately for diverse audiences - Essential
Able to demonstrate the capability to plan over short-, medium- and long-term timeframes and adjusting plans and resource requirements accordingly - Essential
Personal attributes
Must be able to inspire and energise others - Essential
Must be committed to self-development, actively seeking and learning from feedback - Essential
Demonstrates perseverance and resilience in difficult situations - Essential
Display enthusiasm and a ‘can do’ attitude in the most challenging situations - Essential
Demonstrates a high level of emotional intelligence and diplomacy - Essential
Able to work to tight deadlines - Essential
Able to work under pressure without compromising quality - Essential
Knowledge and abilities
Experience of dealing with complex workforce matters (for example performance management, TUPE, organisation or job redesign and being able to identify the risks and mitigation plans - Essential
Experience in a field of Human Resources or Organisational Change - Desirable
Highly developed leadership skills including communication, facilitation and negotiation skills - Essential
Knowledge and understanding of the ARR Scheme and awareness of the limitations and challenges of the scheme - Desirable
Expert knowledge of business/workforce planning and modelling - Essential
Knowledge of the NHS policy environment in relation to primary care at local, regional and national level - Essential
Other
Independently mobile, able to travel across the Wakefield district - Essential
Able to work flexibly to meet the needs of the service and ensure a stakeholder focused response - Essential
Job Types: Full-time, Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 37.5 per week
Salary: £52,000.00-£58,000.00 per year
Benefits:
- Flexitime
- On-site parking
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Application question(s):
- Have you included a cover letter with your application?
Work Location: Hybrid remote in Wakefield
Application deadline: 21/05/2023