Prescription Clerk Holt, East of England, England
Job description
The Surgery: We are a large practice with over 14,000 patients, 7 GP Partners, a mix of salaried GP’s, Nurse Practitioners, Nurses, HCA’s, physiotherapist, social prescribers. Our main site at Holt is a modern, airy, purpose-built Surgery which has just underdone a renovation and extension, to provide 5 more clinical rooms and administration space. We have two branch sites in the nearby villages of Melton Constable and Blakeney. Although busy, we are a relaxed, welcoming, and harmonious Practice.
As a Prescription Clerk you will be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel. Duties can include but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post-holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the practice are met.
The following are the core responsibilities of the prescription clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Process repeat prescription requests received by phone, email, post, slips and the online access system, in accordance with practice protocol
b. Produce prescriptions for the GP to sign in an acceptable timeframe
c. Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe
d. Generate requests for medication on behalf of the patient for non-repeat items
e. Actively encourage patients to reconcile medications to facilitate monthly collections
f. Discuss with patients their requirements, encouraging patients to order only what they require
g. Act upon compliance issues, liaising with the appropriate clinician
h. Input data into the patient’s healthcare records as necessary
i. Deal with all prescription related enquiries in a timely manner
j. Record and reported adverse effects accurately and appropriately, informing the duty doctor immediately
k. Answer telephone enquiries from patients promptly and politely
l. Deal with face-to-face enquiries from patients in a calm, prompt and sensitive manager
m. Always maintains confidentiality.
Job Types: Full-time, Permanent
Salary: £10.50 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
Ability to commute/relocate:
- Holt, NR25 6QA: reliably commute or plan to relocate before starting work (required)
Work Location: One location
