practice manager Vancouver
Borden Ladner Gervais LLP
Full Time
Vancouver
67171 - 63802 CAD ANNUAL Today
Job description
We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at
www.blg.com
.Key Responsibilities
The key responsibilities of this role are:
Administrative
- Manage calendars, ensuring they are up to date and reminding lawyers of meetings etc. on a daily basis
- Arrange meetings, book conference rooms, refreshments, check rooms prior to meetings etc. and liaise with other attendees, both internal and external
- Arrange for travel bookings and related details to be made through the support teams
- Arrange photocopying, printing, organizing couriers, sending out of letters, faxes etc.
- Arrange for files to be opened and closed, supervise general filing requirements and record keeping
- Conduct conflict searches with the assistance of the Administrative Assistant
- Use effective systems to ensure that both short and long term tasks are completed within required timescales
- Support lawyers in marketing activities including involvement in preparation of pitches and presentations
Communication
- Take internal and external telephone queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner
- Monitor mail and/or e-mails and dealing with as appropriate and ensure that all client related correspondence is passed on to an appropriate lawyer if the relevant person is out of the office
- Liaise with administrative support departments on behalf of lawyers as required
- Liaise with the department’s Team Leader over any planned absences, arranging cover as necessary and communicating this to the relevant lawyers.
Client relationship management
- Take an active role in the care of clients and be wholly familiar with contacts/clients
- Enter, maintain and update client details and relevant information in the Firm’s CRM contacts system
- Deal with basic client queries and general administration
- Arrange client meetings
Document production
- Check correspondence, attachments, documents, reports, presentations, faxes etc. produced by the Document Production team before they are passed to the relevant lawyer and undertake basic/minor amendments where appropriate
- Type urgent/short/confidential correspondence and emails
- Produce and maintain Excel spreadsheets as required
Financial - Billing
- Assist lawyers and Practice Group Billing Coordinator in the billing and credit control process by liaising with the lawyer and accounts and to produce standard prebill financial/time reports through the system
- Send bills to clients, with appropriate covering documents
- Request cheque, bank transfers and paying in money received, as appropriate
- Follow up with clients regarding accounts receivable on behalf of lawyers as required
Other duties and responsibilities
- In addition to providing support to the lawyer(s) to whom they report, a Practice Assistant will also provide assistance to their immediate colleagues in the department and, where practical, other departments
- Team duties will therefore include:
- Assisting other members of the firm, both proactively and at the request of the Team Leader
- Any other duties as requested by the Lawyers or Team Leader
Key Competencies
- 3 – 5 years of Legal Administrative Assistant experience;
- Knowledge of law firm practices and procedures;
- Accurate typing speed of approximately 60 words per minute;
- Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm;
- Knowledge of iManage considered an asset;
- Ability to communicate in a professional manner with clients and lawyers;
- Ability to interact professionally with clients and all members of the firm;
- Excellent telephone manner and competent knowledge of telephone system
- Strong organizational skills and time management skills;
- Excellent attention to detail.
- Ability to follow instructions with minimal supervision and take initiative;
- Able to set priorities while maintaining flexibility;
- Conscientious, approachable and enthusiastic;
- A team player with excellent interpersonal skills.
BLG is committed to building and fostering a workplace that is reflective of our communities, where all firm members feel included, valued, and heard. We welcome applications from all qualified candidates but acknowledge the systemic and structural barriers that have, historically, marginalized and barred certain groups from accessing employment opportunities. As part of our commitment to removing barriers to employment, we strongly encourage applications from members of these historically marginalized groups including, but not limited to, Indigenous peoples, racialized individuals, members of the LGBTQ+ community, people with disabilities and women. Accommodations are available, upon request, in all aspects of the recruitment process.
About Borden Ladner Gervais LLP
CEO: John Murphy
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: Private Practice / Firm
Website: www.blg.com
Year Founded: 1823
