Job description
Primary Details
Time Type: Full time
Worker Type: Employee
Practice Analyst – Project Management
London/Hybrid
We are looking for a highly motivated and versatile Practice Analyst to join our IT Practice Management Team with the aim of promoting consistency, efficiency and quality outcomes across all functions within EO Technology Services.
Your primary focus will be establish or improve the key frameworks, processes and tools that support the Project Management Practice. This will include ensuring they are well documented, communicated and understood across all relevant stakeholders and that they are optimised for effectiveness and efficiency.
This is an exciting opportunity to enhance your career in a versatile environment whilst gaining exposure to various functions within the business.
Your responsibilities for this role may include, but are not limited to:
- Actively look for ways to continuously improve the services delivered by the EO IT Project and Programme Managers, helping to identify, and resolve or remove, issues and obstacles.
- Participate in community forums and events, fostering good working relationships with Programme and Project Managers distributed across the department.
- Documenting as-is and to-be processes.
- Running workshops to understand the as-is, the current issues and requirements.
- Defining and agreeing new processes, templates, forums or standards
- Training the community on changes.
- Undertake governance and assurance activities.
- Support and assist in administration of project reviews, ensuring lessons learned are adequately captured and fed back into continuous improvement plans.
- Promote the adoption of best practice and acceptable standards across the team in terms of core skills such as planning, risk & issue management, timely escalation, stakeholder management and reporting.
You will need to be able to display you have the following qualifications and experience, or clear potential to develop these:
- Demonstrable experience within Project Management
- Understanding of full end-end project delivery lifecycles
- Stakeholder and Relationship management Skills
- Knowledge of change management and programme management methodologies, tools and techniques
Preferred Knowledge:
- Previous experience working in an Agile environment
- Knowledge of risk and control self assessments (RCSA) to identify and assess operational risks that may threaten business
QBE Cultural DNA
- Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a team. All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.
Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;
Employer of the Year 2022 Winner – Insurance Insider
British Claims Awards 2022 Winner - InsurTech Award
Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year
Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response
Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
What next?
If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.
#LI-Hybrid
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.