Post Room Operative London, England
Job description
About The Role
Post Room Operative
07:00 - 16:00 or
08:00 - 17:00 or
09:00 - 18:00
Duties as a Post Room Operative
- To deliver the highest standards of customer service whilst providing an efficient, professional mail service to our clients and on-site Contractors which involves This involves X-Raying, organising, sorting, and logging of all incoming/outgoing mails and deliveries to the required standard established by the Service Level Agreement.
- The delivery, collection and sorting of goods and mail within service level agreements
- Providing investigations and reports which are compiled in a timely manner and to a consistent standard
- Supporting the Security Manager: Security with investigations as may be required from time to time where the process or outcome may be particularly sensitive or have serious implications for the security of the building
- Draw to the attention of the Security Manager or in his absence the Security Coordinator issues, incidents and exceptional matters as appropriate
- To ensure all Recorded, Special Delivery and courier items are delivered, and appropriate signatures received
- Assisting and support Loading Bay duties
- To provide additional delivery or collection services within the building as directed
- To use the radio system in a professional manner and always maintain appropriate etiquette
- Demonstrating pride & professionalism in all facets of customer service. To take ownership of all work
- Always Communicating with clients professionally, by understanding their needs, promoting our service
- Supporting the Client to introduce service enhancements & developments.
- Maintaining a safe working process related to Health & Safety
- Undertaking any reasonable ad hoc duties as requested by the Post Room
- Manage and report any maintenance issues immediately including equipment that is faulty or any risks or hazards identified.
- To ensure you wear all personal protective equipment and uniform provided
- To take part and effectively engage in employee training and having a full understanding of Health and Safety, Manual Handling and Site Specifics Procedures.
- To deal with any complaints / issues from customers immediately and report directly to the Site Security Manager.
- To assist with the lifting and movement of furniture within a team
- To always work with awareness of surroundings
- To complete any paperwork pertinent to the area of work
- To prepare a monthly deliveries statistics summary for the Security Manager and Client
Requirements as a Post Room Operative
- Mailroom experience
- Excellent time management skills and have a methodical approach
- Excellent Communications skills
- Good eye for detail
- Xray machine trained
- A customer focused approach, exhibiting a reliable and responsible attitude
- Ability to work on own initiative and have a good work ethic
Benefits as a Post Room Operative
- Full uniform supplied
- Paid holidays
- Pension plan
- On-going training
- Progression opportunities
- WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards
About Us
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact [email protected]
