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Job description

Please Note: There are 2 posts for this role, one based in Swindon and one in Chippenham

Awdry Bailey & Douglas

Established in 1750, we are an award-winning firm having been presented in the past with the Law Society’s Excellence Award for Innovation and two awards for excellent customer service. From our offices in Devizes, Chippenham, Marlborough, Royal Wootton Bassett and Swindon, we serve clients in Wiltshire, Berkshire, Hampshire, Somerset, Gloucestershire, Bath, London, and throughout the UK. We provide a comprehensive range of first-class legal services for individuals, families, and businesses.

Our purpose is to provide excellent client service and exceed expectations by being dynamic, inspiring, and proactive; client service is at the heart of everything we do. We have a fantastic group of people who work hard, are dedicated and demonstrate great commitment so In return for aiming towards these standards we will back you, help you to improve and support you in being the best we can.

We also want people to enjoy working here and we aim to do this by creating a positive, supportive, and forward-looking environment. Our values are the platform upon which everything is built - excellent client service and making this a great place to work.

Our Values:

Clients First – A commitment to clients and excellent client service that differentiates us from our competitors

Positivity – Adopting a can-do attitude. Finding solutions, not just seeing problems

Team Spirit – Camaraderie, support, encouragement, and good humor. Respect for everyone in the firm and acknowledgement of success.

Honesty & Fairness – Integrity and professionalism in everything we do.

Personal Development – Seeking continuous development & improvement of ourselves and everyone in the firm.

Entrepreneurial Spirit – Looking for new ways of providing legal services, new areas of work and new markets

Role and Responsibilities

Job Purpose:

Working within our successful Residential Conveyancing department, to support and coordinate all post completion activities, identify improvements and provide excellent levels of service to clients and internal stakeholders.

Typical Activities:

Responsibility for: -

· Preparation of letters and documents for completion.

· Check completion statements to ensure financial calculations are correct on client and office accounts after completion.

· Submission of documents to HMRC and the Land Registry.

· Ensure Land Registry requisitions are dealt with promptly.

· Deal with enquiries from Mortgage Lenders regarding mortgage redemptions and registration.

Support with: -

· To provide support with additional tasks as required

· Liaison with fee earners regarding any problems identified or outstanding issues.

ESSENTIAL AND DESIRABLE SKILLS, EXPERIENCE AND QUALIFICATIONS

Essential:

· To have the ability to remain calm, polite, and focused when dealing with different situations

· To have excellent communication skills both verbal and written

· The ability to build relationships and work collaboratively

· Sound general administrative experience

· Great attention to detail

· To enjoy a varied workload and working at pace

· To be able to produce a high standard of work when under pressure

· To present in a professional manner

· To demonstrate flexibility in approach

· To have excellent IT skills including Microsoft packages

Desirable:

· Experience of Investors in People and LEXCEL accreditation

· Experience of post completion work preferable but not essential as training will be given

Job Types: Full-time, Part-time, Permanent
Part-time hours: 28 per week

Benefits:

• Additional leave
• Company events
• Company pension
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Work Location: One location