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Portfolio Officer London, England

Clarion Housing Group

Full Time London, England 33819 - 40160 GBP ANNUAL Today

Job description

Salary: £33,819 - £40,160 per annum

Hours: 36 per week

Contract Type: Permanent

We’re looking for a confident customer focused property and tenancy management specialist to join a small busy team looking after NHS Keyworker and Market Rent properties across South London.

What you’ll be doing

The successful candidate will ensure we optimise the customer experience whilst making sure our schemes are safe well maintained spaces that tenants want to live in. The role involves all aspects of lettings, tenancy management and block management.

We’re facing a period of change with the pending Renters Reform Bill, services coming in house and major works ongoing at a number of sites, it is an exciting time to be joining the Private Rent Team.

You’ll need to be professional and compassionate, some of our NHS tenants will be facing a new job and new home, others may be living in a new country for the first time. The successful candidate will need to build effective working relationships across Clarion and with other stakeholders including NHS Trusts.

You’ll be proactive and creative in finding solutions as these properties sit outside many of the main business processes, which can be a challenge but also presents an opportunity to identify smarter ways of working that drive business efficiencies and improve the customer experience.

What you’ll need

We’re looking for a self-motivated independent candidate who can work on their own but is also a strong team player. You’ll need to be flexible and adaptable, as a small team, we support and cover each other during leave and during peak periods of demand.

We need a good communicator who is comfortable talking to the NHS about our contract and talking to tenants in shared accommodation about the ‘washing up’!

You’ll use your experience of property and tenancy management to make on the ground decisions where necessary, ensuring that policies and procedures are following and that Clarion’s obligations as Landlord are delivered and risks are managed.

As you can imagine, the full job description includes lots more detail so do check it out –

Portfolio Officer

If this sounds like a match to your skillset, we look forward to hearing from you.

Closing Date: Thursday 15th June 2023 at midnight.

Interviews will be held on 4th and 5th July 2023.

Please submit a CV and answer the competency question summarising your experience for the role whilst addressing the essential criteria in the role profile.

Candidate Application Guidance

Applicants must be able to travel across regions to sites in the Portfolio.

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

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