portfolio manager Luton, East of England, England
Job description
As a Product Portfolio Manager for ancillaries, you will play a crucial role in our vision to work as one international team, offering customers a common range of appealing products and services that enhance their travel experience. Ancillaries should be easy to book anytime, anywhere for all customers regardless of whether they have booked another TUI-product. We maximise business value by optimising price and conversion to encourage customers to spend more, but with market flexibility to decide on price and product to suit their local customers.
You will collaborate with the Senior Product Portfolio Manager within the central markets team, and local markets team to shape the strategic direction of our financial services product portfolio. Your responsibilities will include conducting research on consumer trends, assessing competitor products and pricing, tracking and analysing product performance, and ensuring successful implementation of product changes across multiple TUI markets.
We invite interested candidates to apply for this exciting opportunity. The application deadline is July 14th.
ABOUT THE JOB
- Work with the Senior Portfolio Manager and central markets team to set the strategic direction for the ancillaries product portfolio.
- Collect and analyse data to support the best commercial outcome for TUI during RFP activities and supplier selection processes.
- Coordinate the implementation of product changes and work closely with local markets to ensure successful launches.
- Tracking performance of commission and overrides.
- Supporting markets on improving performance and sharing best practice.
- Stay updated on consumer trends and customer needs, both within and outside the travel industry.
- Maintain excellent relationships with local market teams and act as the first point of escalation for potential product gaps.
- Collaborate with suppliers to address customer pain points and make adjustments to the products when necessary.
- Handle day-to-day queries and administrative tasks related to supplier accounts, such as purchase orders and invoices.
- Engage with local markets to develop sales plans, incentives, and engagement materials for off-line channels.
- Optimise marketing and incentive budgets provided by suppliers to effectively promote and sell ancillary products.
ABOUT YOU
- Strong commercial acumen and the ability to balance customer and commercial needs effectively.
- Excellent analytical skills in understanding and working through complex data.
- Good planning and organisational skills to manage multiple tasks and projects.
- In-depth knowledge of travel ancillary and financial service products, ideally travel insurance
- Excellent communication skills to engage and collaborate with cross-functional teams and suppliers, including senior stakeholders
- Ability to adapt between markets and work effectively in an international team.
- Strong MS skills, especially Excel.
ABOUT OUR OFFER
- Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
- Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go.
- Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities.
- Personal benefits: We offer attractive remuneration, generous travel benefits, extensive health & wellbeing offers and much more.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
If you require any further information regarding this opportunity, please email [email protected]
We really value your interest in TUI and will be back in touch with you shortly after the application closing date.
