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Job description

We are looking for the right candidates to join our newly formed Portering and Security Team.

As a Portering and Security Officer you will have a varied portfolio which ranges from transporting patients and equipment around the site to protecting our staff, patients and visitors from violence and aggression.

If you are able to demonstrate tact, diplomacy, kindness and maintain composure under pressure, we would like to hear from you.

Main duties include, but are not limited to:

• Transportation of patients in beds, wheelchair and trolleys from wards to departments
• Maintaining the security of our site through proactive patrolling
• Responded quickly to emergency calls for situations such as fire, antisocial behaviour, aggression or violence.

The Queen Elizabeth Hospital (QEH) King’s Lynn is located near some of the most beautiful scenery in the UK, along the north Norfolk coast, and not far from Sandringham House.

We provide a comprehensive range of specialist, acute, obstetrics and community-based healthcare services to around 331,000 people across west and north Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire. We have more than 4,000 staff and volunteers, approximately 530 beds, and a helipad for air ambulances. We work with neighbouring hospitals for the provision of tertiary services, including as part of regional partnership and network models of care, such as the trauma network. Some specialist services and clinics are provided in community facilities, such as the North Cambridgeshire hospital in Wisbech.

In February 2022, the significant progress that has been made at QEH in just three years since 2019 was recognised by the Care Quality Commission who rated the Trust as ‘Good’ in all of the core services they inspected, and recommended the Trust moves out of the recovery support system (formerly special measures). We have an absolute determination to continuously improve care and services for our patients and their families.

For full details about this vacancy, please see the attached job description and personal specification.