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Job description

Do you want a career working for The Sunday Times 5th Best Big Companies in the UK?

A rewarding career at Warner Leisure Hotels means joining one great team who aim to create a warm hearted and seamless experience across our 13 unique and beautiful Hotels and Coastal Villages.

The Purpose of the role:
As a Porter at Warner Leisure Hotels you will work in a high performing, fast paced environment, as part of an enthusiastic team of exceptional hosts, delighting our guests by ensuring they have a fantastic start to their holiday.

Role responsibilities:

• Work independently to consistently offer directions and deliver guest luggage to rooms
• Load and unload luggage from coaches, working with the reception and holiday sales team to ensure bags are delivered to the correct rooms
• Assist the housekeeping team to deliver room amenities/gift packs, ensuring the correct items are provided for the various categories of rooms, prior to guests’ arrival and as per their requests
• Report any damage, deterioration or items that require technical maintenance to your line manager as early as possible
• Providing a safe, secure and appealing environment for our guests and team, through adhering to the companies Health & Safety policies

• Free use of many of the Hotel/Coastal Village facilities and discounts off our food and retail outlets
• 20% team member discount across Warner Leisure Hotels, Butlin’s and Haven holidays for you, your family and friends
• Reward and recognition schemes including long service
• Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure
• Childcare voucher scheme (subject to eligibility)
• Government pension scheme