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Job description

An opportunity has arisen to work as part of a busy portering team. Working 37.5 hours per week to meet the needs of the 24/7 service, you may be required to work any shifts Monday – Sunday. You will be required to work in general portering services which will include moving patients, equipment or post at Bradford Royal Infirmary.

Primary duties will include:

• Transportation of patients on beds, trolleys, and chairs to and from wards and departments
• Transportation of furniture, notes, pharmacy and other items on request
• Transportation of deceased patients from wards and departments to the BRI mortuary
• Collection and delivery of mail.
• Other such other duties at a comparable level of responsibility.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

You will need to have a flexible approach, to be able to operate a handheld device and have excellent customer-focused communication skills. You must be able to work as part of a team and also be able to use your own initiative whilst providing support and assistance to colleagues.

Previous customer service experience would be an advantage and you must have an understanding of the need for patient confidentiality and what it takes to deliver outstanding customer service and care.

Candidates must have the ability to deal with difficult and confrontational situations in a calm and professional manner and demonstrate this behaviour at all times.

• To move and transport patients, including their belongings, on beds, trolleys and chairs to and from all wards and department throughout the hospital site and transfer patients, using appropriate lifting and handling techniques.
• To move deceased patients from wards and transport to the Mortuary and complete the appropriate documentation.
• To lift, carry, handle and transport goods, stores, furniture, notes, medical gases, x-rays and any other items of medical equipment throughout the hospital.
• To lift, carry, handle and transport general and clinical waste, including confidential waste, dirty linen to appropriate disposal areas and distribute clean linen to wards and departments.
• To collect and deliver pharmacy boxes, which may include drugs and IVs to all wards and departments.
• To collect urgent specimens and transport to Pathology.
• To deliver blood products throughout the hospital.
• To receive, dispatch, sort and convey messages, documents, parcels and mail including recorded and special deliveries to all areas of the hospital.
• To clean wheelchairs and trolleys between patient moves and thoroughly clean designated trolleys and wheelchairs as per cleaning schedules.

Bradford Teaching Hospitals NHS Foundation Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Bradford Teaching Hospitals NHS Foundation Trust this is your opportunity to be a part of that change.

WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnership’s ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.

Please see detailed Job Description and Person Specification attached to this advert for more information.