Job description
About us
At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation. We also support our parent group, litigating on their behalf.
We currently have an exciting opportunity to join our Claims Validation team as a Personal Injury Claims Validator. This is a permanent an full-time role, offering hybrid working from our Leeds, Bristol or Birmingham offices.
Applications from those with Personal Injury Litigation experience are invited, but any candidate with exposure to insurance litigation alongside the other relevant competencies will be considered.
The role
Reporting to Claims Validation Team Leader, you will work in personal injury litigation as a counter fraud handler with a focus on defending low velocity collision claims.
What you will be doing
Responsible for managing cases to an effective and satisfactory conclusion within service levels and to a targeted outcome.
Deliver clear, accurate and succinct advice within relevant timescales and to manage a portfolio of litigated cases.
Manage stakeholder relationship and savings on low velocity collision claims.
To stay abreast of case law and practice.
What we are looking for
Paralegal or nearly/newly qualified solicitor
Vigilant with inquisitive mind set
Ability to build relationships with appropriate stakeholders.
Experience of motor industry and/or personal injury litigation.
Fraud experience.
Must be able to use own initiative and prioritise in order to ensure deadlines are met.
Good verbal and written communication skills.
Flexible and adaptable.
Location: Leeds, Bristol or Birmingham
Home Working: Hybrid model (2 days from the office, 3 days from home)
Working hours: 35 hour per week (Monday - Friday)
Ways of Working
Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.
How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. You can find out more about our flexible working approach or please get in touch with the team to discuss.
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them:
9% Private Pension
Up to 10% Annual performance base bonus
50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
Plus many more
Life at Direct Line Group
Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.
We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
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