physician assistant Nottingham, England
Job description
Band 4
- Full time
- Home or remote working
Job overview
An opportunity has arisen for a Specialty PA (Medical Secretary) to join Respiratory Medicine for Maternity leave cover (secondment or fixed term contract).
We are looking for a dynamic and enthusiastic person to join our team, in delivering a high quality secretarial and administrative service to our consultants, clinical teams and patients.
As a progressive department our team member are also able to work some of their hours from home on a rota basis should they wish.
Main duties of the job
Working as part of a wider team the post holder must exercise initiative to organise their own workload within defined deadlines facilitating an efficient and effective transition for patients through their pathway ensuring they receive the appropriate diagnostic tests and appointments within a specified timescale.
Some of the key elements taken from the Job description are:-
Use and maintain admin and patient information systems/databases/reports in relation to patient pathway e.g. for tracking and flagging investigations and results and booking appointments as part of a patient pathway.
Telephone calls inbound/outbound relating to patients specific care, in a confidential, sensitive and empathetic manner, with Patients, GPs and wider health community.
There may be occasion for transcription from digital dictations or notes outpatient clinic letters and miscellaneous clinical correspondence to a high standard and within specified timescales.
The line management of the support secretaries that are part of the administrative team.
Supporting the management team in achieving the department targets/performance indicators, goals and aspirations.
Working for our organisation
We have a management team that is supportive, innovative and proactive in ensuring we offer a high quality service. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects TEAM NUH values and behaviours.
Detailed job description and main responsibilities
Please see the attached the Job Description and Person Specification for key duties and responsibilities.
Please ensure your application demonstrates with examples how your previous experiences meet the person specification in relation to the job description. Putting this supporting information under the headings of the person specification will assist us with shortlisting.
Person specification
Training & Quals
Essential criteria
- Good standard of secondary education including English and Maths at GCSE C or above
- NVQ level 3 in Administration or equivalent experience
- RSA Level 3 word or text processing or proven typing experience of producing letters/reports preferably from dictation systems
Experience
Essential criteria
- Significant experience in office administration with customer contact e.g. outlook, spreadsheets (maintaining and updating), creating letters, reports, tables, answering and resolving telephone queries (3)us admin experience of working in the NHS using patient systems (Careflow, Notis, DHR etc.)
Desirable criteria
- Previous admin experience of working in the NHS using patient systems (Care flow, Notes, DHR etc.)
- Previous experience as working as a PA / support to others
Communication
Essential criteria
- Demonstrates they can clearly and accurately convey information verbally gathered from both verbal and documented reports & spreadsheets in a clear and concise way
- Demonstrates understanding of confidentiality, using sensitivity and empathy in communication with patients/clients
- Recognises their own role as part of an effective team and can develop and maintain constructive working relationships
Desirable criteria
- Well written application, did they guidance for completion
Analytical, Judgement & organisational skills
Essential criteria
- Uses judgement to make decisions in order to solve problems/queries with competing demands and meeting deadlines
- Evidence of proactively organising own workload and activity within a team e.g. sorting out cover for absence in the team, sharing workload or helping with time critical activity
___________________________________________________________________________________
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
