Pharmacy Technician Bradford-on-Avon, England
Job description
MELKSHAM AND BRADFORD ON AVON PRIMARY CARE NETWORK
Job Title: Pharmacy Technician – Melksham & BoA PCN
Pay Band: Band 5
£14.50 - £15.47 Per Hour
Hours of Work: 37.5 (Flexible working or job share)
Responsible to: Chris Glass MRPharmS
Accountable to: Clinical Pharmacy Team – Melksham & BoA PCN
Contract Type Permanent
Job Summary
Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centered, coordinated care across the Primary Care Network (PCN). The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward
View where there is a need to better utilize the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.
Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines.
Pharmacy technicians’ core role responsibilities will cover clinical, and technical and administrative categories.
The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of electronic repeat dispensing and online ordering, minimising clinical risk and reducing wasted medicines.
MELKSHAM AND BRADFORD ON AVON PRIMARY CARE NETWORK
In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of CCG medicines optimisation initiatives.
MELKSHAM AND BRADFORD ON AVON PRIMARY CARE NETWORK
Clinical Technical and Administrative
Undertake patient facing and patient Support the PCN multi-disciplinary team to supporting roles to ensure effective medicines ensure efficient medicines optimisation use, through shared decision-making processes are being followed. conversations with patients.
Implement efficient ordering and return
Carry out medicines optimisation tasks processes and reducing medication wastage. including effective medicine administration
(e.g. checking inhaler technique), supporting Provide training and support on the legal, safe medication reviews and medicines and secure handling of medicines, including the reconciliation. Where required, utilise implementation of the Electronic Prescription consultation skills to work in partnership with Service (EPS). patients to ensure they use their medicines effectively. Promotion of Electronic Repeat Dispensing
(eRD) and online ordering
As determined by the PCN, support medication reviews and medicines reconciliation for new Develop relationships with other pharmacy care home patients and synchronising professionals and members of the multi- medicines for patient transfers between care disciplinary team to support integration across settings, linking with local community health and social care including primary care, pharmacies community pharmacy, secondary care and mental health.
Support the Clinical Pharmacist in Structure
Medication Reviews (SMR) i.e. organise Support practice reception teams in streaming necessary monitoring tests prior to SMR general prescription requests, so as to allow GPs and clinical pharmacists to review the more
Provide expertise to address both the public clinically complex requests. health and social care needs of patients, including lifestyle advice, service information, Support the implementation of national and help in tackling local health inequalities. prescribing policies and guidance within GP practices, care homes and other primary care
Manage shared care protocols and liaise with settings.
Clinical Pharmacists for more complex patients. Support the PCN to deliver on QIPP agenda,
QOF and locally commissioned enhanced
Support initiatives for antimicrobial services stewardship to reduce inappropriate antibiotic prescribing locally. Support the PCN in reviewing and developing practice policies for CQC requirements
All Pharmacy Technicians must work within their competencies, and have professional indemnity for their role
MELKSHAM AND BRADFORD ON AVON PRIMARY CARE NETWORK
General
The postholder will:
- Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
- Ensure the principles of openness, transparency and candor are observed and upheld in all working practices.
- The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisation’s safeguarding protection policies and procedures.
- Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control
Equality and diversity:
- The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
- The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: o Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development (CPD) o Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
MELKSHAM AND BRADFORD ON AVON PRIMARY CARE NETWORK
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
- Work effectively with individuals in other agencies to meet patients’ needs
- Effectively manage own time, workload and resources
PERSON SPECIFICATION
ASSESSMENT CRITERIA
- Qualifications and Experience
- Professional registration with GPhC - Required
BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
Evidence of continued professional development (CPD)
Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
Knowledge and Understanding
Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence based medicine
An appreciation of the NHS agenda and Government targets
Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
Good clinical pharmacy knowledge including terminology
An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
MELKSHAM AND BRADFORD ON AVON PRIMARY CARE NETWORK
Knowledge and understanding of pharmacy law and ethics and current legislation
Skills and Competencies
Comfortably computer literate with an ability to use the S1 clinical system (desirable) and
Microsoft office packages (essential)
Understand the aims of current healthcare policy within the PCN
Able to analyse and interpret prescribing data
Has attention to detail, able to work accurately, identifying errors quickly and easily
Able to effectively manage allocated resources
Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals. Whilst recognising people’s needs for alternative methods of communication
Influencing and negotiating skills
An excellent understanding of data protection and confidentiality issues
Attributes
Puts the patient’s best interests at the heart of all they do
Works effectively, both independently and as a member of a team
Self-motivated and proactive
Continued commitment to improve skills and ability in new areas of work
Able to undertake the demands of the post with reasonable adjustments if required
Independently mobile to be able to work across several sites and travel to visit patients at home across Bradford on Avon and Melksham and its surrounding villages
Adaptability, flexibility and ability to cope with uncertainty and change
MELKSHAM AND BRADFORD ON AVON PRIMARY CARE NETWORK
Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
Excellent time keeping
Job Types: Full-time, Permanent
Salary: £14.50-£15.47 per hour
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 03/03/2023
