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Job responsibilities

Help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

Encourage the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments.

Assist the Practice/PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

Carry out medicine optimisation tasks including effective medicine administration (eg checking inhaler technique), supporting medication reviews and medicines reconciliation.

Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

Run reports on the clinical system in response to MHRA drug or equipment alerts.

Support medication reviews and medicines reconciliation for care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies as needed.

Support the Clinical Pharmacist in Structure Medication Reviews (SMR) ie organise necessary monitoring tests prior to SMR.

Following a protocol provide test result processing support.

Provide medication synchronising and re-batching support.

Run prescribing reports on the clinical system to assist with monitoring and contract delivery

Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Pharmacy Technician Cowes Medical Centre

Version 10 July 2023

Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.

Following a protocol implement and inform patients on medication changes requested by secondary or community care.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

Promote the use of Electronic Repeat Dispensing (eRD) and online ordering to patients

Develop relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.

Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services Support the PCN in reviewing and developing practice policies for CQC requirements.

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Alert other team members to issues of quality and risk.

Provide cover for Prescription Clerks if needed.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

This job description is intended as a guide to the main duties of the post. Duties and base of work may change to meet the needs of the service, or because of the introduction of new technology. This job description may be reviewed from time to time and changed, after consultation with the post holder.

Qualifications

Essential

• Professional registration with GPhC BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Experience

Essential

• Minimum of 2 years experience as a Pharmacy Technician - working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• Evidence of continued professional development (CPD)
• Experience of good clinical pharmacy knowledge including terminology
• Able to analyse and interpret prescribing data
• Knowledge and understanding of pharmacy law and ethics and current legislation
• An excellent understanding of data protection and confidentiality issues
• Good keyboard skills & Microsoft office

Desirable

• Experience in a primary care setting
• Previous knowledge of SystmOne
• Knowledge of PCNs
• Rational prescribing and strategies for the improvement of prescribing

Qualities and Attributes

Essential

• Have the ability to make clear decisions with confidence and communicate these effectively
• Excellent communication skills across the range of stakeholders and patients
• Ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
• Has attention to detail, able to work accurately, identifying errors quickly and easily
• Has a planned and organised approach with an ability to prioritise own workload to meet strict deadlines
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• Works effectively independently and as a member of a team
• Flexible approach to meet service needs and ensure a stakeholder focused response
• Self-motivated and proactive
• Able to undertake the demands of the post with reasonable adjustments if required
• Adaptability, flexibility and ability to cope with uncertainty and change
• Excellent time keeping and prioritisation skills

Skills and Abilities

Essential

• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
• Develops own knowledge and practice to meet objectives/changes in service, through attendance on study days, self-directed learning and reflection on practice
• Operates high standards of probity
• Continued commitment to improve skills and ability in new areas of work

Special Job Requirements

Essential

• DBS check
• Work autonomously and is accountable for own professional actions
• To ensure you are up to date with the latest changes in policy and practice
• Partakes in clinical supervision for own development

Employer details

Employer name

One Wight Health Ltd

Address

Cowes Medical Centre

200 Newport Road

Cowes

Isle Of Wight

PO31 7ER