pharmacy technician Nantwich, England
Job description
About The Role
You would passionately deliver consistently high standards of customer service, whilst supporting customers health and wellbeing through appropriate sales, services, advice and referrals. As a high performing Accuracy Checking Technician you will accurately label, dispense and assemble prescribed medicines, completing first accuracy checks for the Pharmacist or where appropriate the final accuracy check of items that have been clinically checked by the Pharmacist. .
As a General Pharmaceutical Council (GPhC) Registered Technician, you will also use the skills and knowledge gained to support and develop the pharmacy.
To provide a friendly and efficient service to our customers, adhering to our Pharmacy Standard Operating Procedures and Data Security & Protection requirements at all times.
You will support the Pharmacy with the delivery of agreed KPIs
You will ensure medicines are sold according to guidelines and queries escalated where appropriate to Pharmacist
Supporting with stock control levels
Support and manage with customer compliments/complaints
About The Company
Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won’t find anywhere else.
At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.
The UK’s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.
At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.
About You
Show care and compassion for customers and is always helpful
Have the ability to deliver the highest level of customer service, building relationships with customers, colleagues and the community
Work well in a team
Enthusiasm and commitment to deliver pharmacy services and KPIs
Ability to use own initiative to help resolution of customer queries
Has completed an approved Pharmacy Assistant course (e.g. NPA Interact)
Has completed an approved Pharmacy Dispensing Assistant course (e.g. NPA DAC)
Has completed an approved Pharmacy Technician / Accuracy Checking course (e.g. BTEC Diploma Level 3 in the Principles & Practice for Pharmacy Technicians - including ACT competency ) and is registered with the General Pharmaceutical Council (4 years of courses)
