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Job description

To support the Stafford South Primary Care Network Clinical Pharmacist to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient-centred outcomes.

Job Responsibilities:

• To support, train and oversee the administrative staff involved in the preparation of repeat prescriptions and to participate in the daily preparation of repeat prescriptions to ensure high quality, safe and timely repeat prescribing
• To support the administration staff with medicines reconciliation in accordance with practice protocols and to update patients’ medical records / prescribing accordingly
• To support the achievement of the practice’s prescribing Quality and Outcomes Framework targets and any other locally agreed schemes in which the Practice participates
• To contribute to the review and development of repeat prescribing protocols /Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems
• To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness
• To participate in medication audits
• To assist in the appropriate monitoring and management of prescribing the budgets and incentive schemes and to liaise with the medicines management team at Stafford and Surrounds Clinical Commissioning Group
• To prepare evidence based resources and information to support the implementation of rational cost-effective prescribing
• To support the PCN Clinical Pharmacist to provide medication reviews, patient information leaflets, medicine awareness
• To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement
• To respond to medication queries from patients and staff in a professional manner referring to the most appropriate clinician in accordance with practice protocols
• To advise on the sourcing and safe management of medicines as appropriate
• To assist in the control of medicines stocks within the practice and to advise on the safe and secure handling of controlled drugs and other medicines, ensuring compliance with medicines legislation
• To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing

Responsibility for Administration:

Other duties and responsibilities to be undertaken may include any or all of the items in the following list:

• Taking messages and passing on information as appropriate
• Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers
• Helping to keep all practice areas tidy and free from obstructions and clutter
• Helping to maintain a positive, patient focussed culture
• Helping to maintain a positive, supportive culture across the whole of the practice team
• Any other duties commensurate with this position
• Duties will vary from time to time under the direction of the Partners / Business Partner and clinical pharmacist dependent on current and evolving practice workload and staffing levels.

Staff Management:

To provide supervision, training and professional leadership to the practice administrative staff as required.

Patient Services:

• To provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
• To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.
• To produce patient information leaflets and posters and run medicine awareness projects throughout the year.
• Assist Partners with the monitoring and management of their prescribing budgets as appropriate.
• To prepare evidence based resources and information to support the clinicians and all other relevant health professionals in the implementation of rational cost-effective prescribing.
• To assist in planning, development and support the introduction of new working processes within the practice to optimise the quality of prescribing.

Communication:

• The post-holder should recognize the importance of effective communication within the team and will strive to:
• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize people’s needs for alternative methods of communication and respond accordingly.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will implement and assist the practice on a full range of promotion and management their own and others’ health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Correct use of Personal Protective Equipment (PPE)
• Use and monitoring of the correct use of Standard operating Procedures for cleaning and infection control
• Responsible for correct hand hygiene of self
• Making effective use of training to update knowledge own skills and knowledge, and support the lead clinician to initiate and manage the training of others across the full range of infection control and patient processes
• Safe management of sharps procedures including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining own work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training (minimum annually)
• Correct cleaning of equipment used for near patient testing such as blood glucose monitoring equipment and smokelysers, using manufacturer’s instructions as appropriate

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

• The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

• The post-holder will strive to maintain quality within the practice, and will:
• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
• Work effectively with individuals in other agencies to meet patients’ needs
• Effectively manage own time, workload and resources

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

QUALIFICATIONS

• NVQ Level 3 Pharmacy Services or BTEC in Pharmaceutical Sciences or equivalent
• Membership of the General Pharmaceutical Council of GB
• Maintains clinical and professional competence and CPD

EXPERIENCE

• Good understanding of general practice and the wider NHS
• Experience to undertake domiciliary home visits as appropriate to undertake medical reviews
• At least 12 months experience of working in a GP Practice or hospital

SKILLS

• Excellent written and verbal communication skills and attention to detail
• Good presentation skills
• Good organisational skills
• Effective time management and the ability to prioritise
• Ability to work on own or as part of a team and liaise with other professionals
• Ability to plan and manage own workload to meet required deadlines
• Good computer skills, including Microsoft Word, Excel, and Email
• Familiar with EMIS Web GP computer system

KNOWLEDGE

• Knowledge of the clinical use of drugs
• Understanding of medicine management issues

PERSONAL ATTRIBUTES

• Willingness to undertake additional training as appropriate
• Neat and professional appearance
• Flexibility in working arrangements
• Adaptable to changes in working environment and practices
• Ability to remain composed and professionally effective in all circumstances
• Own transport for attending home visits when required

HEALTH & FITNESS

The job holder must be assessed by Occupation health as having a level of fitness to carry out duties/tasks after reasonable adjustments under the terms of the Disability Act 1995 have been made.

Job Type: Full-time

Salary: £27,000.00-£29,000.00 per year

Benefits:

• Company pension
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Stafford: reliably commute or plan to relocate before starting work (required)

Experience:

• Pharmacy: 1 year (preferred)

Work Location: In person

Application deadline: 28/07/2023