pet trainer

pet trainer London, England

Bark and Birch
Full Time London, England 32443 - 25173 GBP ANNUAL Today
Job description

Bark & Birch is a hyper-growth startup company that is on a journey to become the number one global dog services company.

We currently train between 200 – 300 dogs per month, run doggy daycares, grooming vans, manufacture our own products and operate dog rescue centres whilst in the process of opening up vegan dog food & pet insurance departments. We are also getting ready for our investment round.

This role will be based out of our Central Lisbon office run by our CEO who is moving from the UK to Portugal.

ROLE SUMMARY

We are looking for a highly organised, proactive and enthusiastic Client Manager to join our fast-growing company. Client Managers are essentially 100% new business sales executives, you will need to be confident, personable with a can-do attitude. You will play an instrumental part in growing our different business units by driving a very high level of customer satisfaction and increasing revenue.

We have an extremely high number of incoming leads via email, phone, chat and other channels and are investing heavily in SEO & Social right now.

AS A CLIENT MANAGER, YOU WILL:

    Collaborate with internal and external partners to execute prospecting and sales strategies.
    Facilitate customer relationships to ensure timely resolution of customer issues
    Contact clients to understand their requirements and work on a sales plan
    Provide after-sales support to retain customers
    Ensure prompt and accurate answers to clients’ queries
    Build strong client relationships, through regular communication
    Update the CRM on the status of accounts
    Suggest company products/services that maximize client satisfaction
    Communicate product and pricing details clearly
    Promote new products/services to existing customers
    (Over) achieve on your sales quota

WHAT WE ARE LOOKING FOR IN YOU:

    Ideally, you will have experience working in a start-up environment
    Proven transactional inside sales-generating revenue between £50 – £120k per month
    You will be very passionate about dogs
    You are a sales rockstar with a stellar track record
    You are bright, motivated, enthusiastic and a definite self-starter
    Able to demonstrate excellent written, telephone and presentation skills
    You are extremely organised and take pride in your work
    You have excellent communication skills, written and verbal
    Flexible with an enormous amount of initiative – we receive leads 7 days per week from early morning until late evening, this tole will require flexibility and for you to be on top of these leads
    Able to work individually and as part of a team
    At least five (3) years of proven inside sales experience
    Fluent spoken and written English

WHAT WE CAN OFFER YOU:

    Be the first to take on this newly created role allowing you loads of freedom to make this your own and work directly alongside our CEO
    Be part of a hyper-growth startup that is getting ready for an investment round which will open up global leadership opportunities
    Central Lisbon office
    Competitive salary
    Equity
    Health insurance and other benefits
Bark and Birch is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

pet trainer
Bark and Birch

www.barkandbirch.com
Clapham, United Kingdom
Nick Rijniers
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Business Consulting
2019
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