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Key Responsibilities

• Liaising with Clients, Tenants, and Contractors
• Maintaining Dynamics CRM databases and APR database for immediate team
• Proactive use of social media for the Rural Department, especially the Directors
• Set up and manage the department meetings, including taking minutes and general diary management
• Invoicing including job time and expenses recovery and regular reconciliations of clients' fees based on database reports
• Being proactive with reviewing debtors, aged time and disbursements
• Answering the telephone for the Head of Office and Rural Department and other departments (as required) and assisting with queries where possible, and/or taking accurate messages
• Dealing with contractors in an emergency and creating works orders as appropriate
• Lone working implementation (checking safety of team when on site, and when not returning to the office afterwards)
• Typing and proof reading of documents, especially Trustees’ reports.

Key Skills

• 
  Confident with a positive outlook
• Strong decision maker who gives assurance
• Ethical with strong integrity and confidentiality
• Possess strong communication skills (both verbal and written)
• Highly organised, flexible and able to clearly prioritise their duties and meet deadlines
• Ability to work under pressure
• Microsoft Office Advanced User
• A frequent and agile user of social media, with a good understanding of its increasing effectiveness in business
• Strong Typing Skills
• Logical thinker and adopter of policies and procedures
• Able to commit to challenging goals and delivers consistently against these
• Self-starter, who relishes challenges and strives for the best
• Strong team player: builds relationships and consults with others, quickly establishes trust and credibility
• Diplomatic and challenging with the ability to influence others
• Flexible approach and a willingness to help others when possible
• Someone who has innate curiosity and is eager to experiment and push the boundaries of what is possible
• Be party to confidential information, which you will be required to keep confidential

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