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Job description

The role of as an information analyst is to support the development and provision of a comprehensive information service to Surrey Heartlands ICB. They will provide technical expertise in the analysis, interpretation and presentation of complex data/information to senior managers and clinicians. They will also provide data/information to external stakeholders to ensure the organisation is able to meet its national commitments and mandatory requirements whilst complying with information governance.

Information will be disseminated to stakeholders in the organisation using a variety of tools such as Excel & Tableau to provide in robust insights into service redesign and population health management. The post holder will enable the provision of timely and accurate reporting to senior management to support the operational and strategic needs of the ICB and wider stakeholders

The information analyst will proactively manage the integrity and data quality of the ICB Data Warehouse by raising and resolving issues with the ICB Data Service provider. Strong skills in SQL are required to carry out these duties.

Analytical & Judgemental

• To analyse, develop, interpret and present information to a high standard, and support the Senior Information Analyst in promoting the use and understanding of information provided.
• To monitor and investigate data quality issues, ensuring problems are brought to the attention of the appropriate manager.
• Carry out timely and accurate information analysis and reporting on agreed areas of portfolio

Communication

• To work with clinicians and managers to identify their information needs and to analyse and provide information to support them in the delivery of healthcare/planning and decision making.

Financial & Physical Resources

• Deliver against the ICB objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines
• Continually strive for delivering project/function outcomes, value for money and greater efficiency
• Contribute to the financial delivery of the service ensuring it is cost effective and delivered on time

Information Management

• Ensure that information provided is validated, accurate, appropriate, and presented to the departmental standard. To ensure that new developments comply with the department’s testing, change control and release procedures
• Lead on development, implementation, monitoring and evaluation of new information systems/databases as required

Surrey Heartlands is a partnership of organisations working together – with staff, patients, their carers, families, and the public – to support people to live healthier lives.Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable partnerships (ICP’s) , each working together to deliver a shared vision across Surrey. ICP’saim to improve how local services are designed and co-ordinated for efficiency and benefit to the patient and service users.Each partnership is based on co-operation with our component partners, and focusing on local population needs, priorities and decision making.

The 4 ICP’s are known as:

• North West Surrey Alliance
• Guildford and Waverley Alliance
• Surrey Downs Health and Care
• East Surrey Place

We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

To be considered for this post, you must have experience of using data and applying analysis. You need to demonstrate a track-record of success in supplying information tailored to requirements, and of working adaptably to ensure your output reflects on-going business needs. You will be a confident clear communicator, with a skill for conveying analytical insights and subject matter, and for tailoring your message to the particular audience and setting.

Please see attached Job Description and Person Specification.