Job description
Job overview
Healthcare Support Worker (HCSW) Opportunities
We are looking for individuals who, like us, believe our values Together – Safe Kind Excellent are at the heart of patient care, defining the way all staff work and behave. Whether you are an experienced Healthcare Support Worker or just starting out in care, if you are caring, compassionate and looking for a new challenge, then we will have a role for you to take the next steps in your healthcare career.
Further development opportunities for you
CUH is committed to education, training and development; joining as a Healthcare Support Worker will enable you to access the following:
Completion of the National Care Certificate
Skills development
Access to Functional skills in English and maths training to enhance knowledge and confidence in literacy and numeracy and English for speakers of other languages (ESOL)
We have Healthcare Support Worker opportunities available in all areas of the hospital. Please note this advert is only for Adult Permanent HCSW posts, not Paediatrics or the Rosie Hospital. If you are interested in these positions please review our other adverts available at the time.
We are not recruiting for Staff Bank HCSWs at this time.
Main duties of the job
Main Duties:
To work as part of a multidisciplinary team assisting with patient
care and other departmental-related duties as directed by a
Registered Nurse or Registered Midwife to ensure safe, kind and
compassionate care for patients.
Part time opportunities available, please discuss this at the interview stage with the panel members.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together- safe, kind, excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
Detailed job description and main responsibilities
Healthcare Support Worker
As a Healthcare Support Worker (HCSW) you will work under the guidance of a qualified healthcare professional, usually a Nurse or Midwife, to ensure safe, kind and compassionate care for patients.
We are looking for staff who will be available to work a variety of shifts covering a 24 hour period, to be able to support our patients when needed. You will work as part of a multidisciplinary team assisting with patient care and other departmental related duties.
CUH offers a comprehensive two week clinical support staff induction programme and support to achieve the National Care Certificate. This will equip you to find your feet within the organisation and quickly feel like a valued member of the clinical team/s.
We are currently recruiting for a wide variety of wards, including our Care for the Elderly and amongst many more. Please note we are only recruiting for Permanent Healthcare Support Workers
As per Home Office guidelines. Please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
If you are a Student Visa holder we are unable to proceed with your application. We can however if you have completed your course or are about to complete this. We strongly recommend applying for Bank HCSW roles when these become available.
Can you/are you:
Wanting to develop clinical skills to deliver excellent patient care?
Motivated and committed?
Able to communicate well with other people?
Able to recognise when a person is anxious, frightened, or generally feeling unsure?
A team player?
Able to make a difference to someone’s day and leave them with a smile on their face?
Able to respect a person’s dignity at all times?
Able to work on an often challenging and busy clinical environment?
We have opportunities for Healthcare Support Workers (HCSW) to join our teams across the Trust via a number of routes. You will work alongside friendly and experienced staff committed to delivering a high standard of care to patients and their families in a hospital that is recognised as providing 'outstanding' care to our patients by the Care Quality Commission.
Please ensure you have read the job description before applying and please see the link below to a video which can provide you with further information about the role of a Healthcare Support Worker.
https://vimeo.com/album/5491440/video/282836485
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
For further details of our fantastic benefits please refer to the attachment below - CUH Benefits.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
Stagecoach is currently offering free bus travel between the Babraham and Trumpington Park and Ride sites and CUH. In addition to that there are further discounts available for NHS and CUH staff.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
Meets CUH assessment criteria: a good standard of Literacy & Numeracy
Desirable criteria
Level 2 Health & Social Care Qualification/Apprenticeship (or equivalent)
Experience
Essential criteria
Desirable criteria
Knowledge
Essential criteria
Understands the importance of confidentiality and demonstrates a knowledge of how it can be maintained
Understands the importance of respect and communication
Understands what makes effective teamwork
Understands the importance of Infection Control Standards
Skills
Essential criteria
Able to follow written instructions
Able to follow verbal instructions
Understands his/her own role in delivering care to meet patient needs
Respects patient dignity, wishes and beliefs demonstrating empathy and kindness
Understands the importance of commitment, values and behaviours
Demonstrates behaviours which are caring and compassionate
Desirable criteria
Promote patient independence
Able to recognise situations when a more senior member of staff is required
Able to prioritise and organise own workload
Additional Requirements
Essential criteria
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Recognise and take action to minimise potential risks involved in work activities
Adhere to health and safety requirements at all times
Understanding the importance of reporting concerns relating to patient care
Ability to work rotational shifts weekdays, weekends, nights and public holidays
Desirable criteria
Take responsibility for own personal development
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.