Performance Reporting Analyst Wakefield, England
Job description
We are currently recruiting for a Performance Reporting Analyst who will be responsible for gathering, analyzing and reporting on data that provides insight into the performance of the Card Factory's IT team, spanning projects, operations, and vendor management. This role involves developing and maintaining robust reporting systems and processes, ensuring that data is accurate, relevant and delivered in a timely manner.
Successful candidates should have a clear grasp of key performance indicators and previous experience in a performance reporting or data analysis role.
This is a hybrid role working from home and our Wakefield office, great links to the MI and free onsite parking.
Main Responsibilities- Develop and maintain performance reporting processes and systems, working with key stakeholders to ensure the data is accurate and relevant.
- Produce regular and ad-hoc reports that provide insight into the performance of the CardFactory's IT team, spanning projects, operations, and vendor management.
- Analyze data to identify trends and areas for improvement, working with key stakeholders to develop and implement action plans where necessary.
- Manage the delivery of reports to key stakeholders, ensuring that they are delivered on time and to a high standard.
- Collaborate with colleauges to establish performance metrics, set goals, and monitor progress towards achieving those goals.
- Ensure that all data and reporting systems are secure, accurate, and comply with data protection regulations.
- Continually review and improve the performance reporting process, identifying opportunities for automation and streamlining.
- Work with the Director of Information Technology for Strategy and Governence to develop and implement the performance reporting strategy.
- Experience working with external vendors and third parties
- Bachelor's degree in Mathematics, Statistics, Computer Science or a related field (preferred)
- Experience working with SQL, Python, or other data analysis tools preferred (preferred)
- Good attention to detail
- Excellent communications skills
CardFactory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
cardfactory have just have been ranked as the UK's 3rd Best Big Company to Work For by Best Companies in their Q1 league tables, and placed 1st as the Best Big Retail Company to Work For in the sector league table.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: [email protected] (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
