Performance Manager London, England
Job description
An Overview of Incubeta
Incubeta is a digital marketing consultancy with a focus on bringing together the best people, technology and data. Our specialists build solutions that embrace the power of technology, the truth of data and add a spark of human creativity. We help advertisers, agencies and publishers get the most from digital for their business.
As Google’s most experienced EMEA Sales Partner we have overseen hundreds of deployments across the Google Marketing Platform. We do this by addressing ad tech infrastructure, data management, integration, media management and provide clients with relevant and up-to-date digital marketing services and consultancy.
We know our people are what sets us apart and we strive to provide a diverse and inclusive workplace that helps every individual realise their full potential through a rewarding career. When you speak to us you’ll hear our culture shine through. When you work with us you’ll be an influential piece of what makes us a winner of Campaign Magazine’s Best Place to Work. Scroll down to read more about the role, the career opportunities, our culture and the benefits we offer.
About You
You’re a client facing Account Manager (or Senior AE looking to make the move to AM) specialising in Programmatic Display
You’ve got fantastic client handling skills, and enjoy creating award winning strategies for your clients
You’re familiar with multiple Programmatic campaign management platforms
You’re an organiser and a leader with great attention to detail
The Role
We are looking for someone to join our display team as Programmatic Account Manager and join a team of fun loving, highly sociable digital media fans.
Working across several of our most interesting retail, travel and entertainment clients on programmatic display, you will also be managing a Programmatic Account Executive. You will be dealing with clients directly and understanding their goals and problems, with a focus on how display can assist these. Day to day you will focus on strategic thinking, managing delivery and implementation through your team (getting your hands dirty if needed), building client relationships and getting involved in pitch situations. You will take a leading role in devising and planning the account strategy, working with the Account Director to develop the client roadmap, identifying new opportunities and media planning to grow your accounts.
We manage by outcomes which gives every individual the freedom to exercise their entrepreneurial talent and to take responsibility for the outcomes of their work. Every four months you’ll sit down with your Account Director to discuss your work, your progress, and your future plans. These Performance Development sessions are how you can progress your career at Incubeta NMPi, and with the company using a roadmap model you can really see how what you do is connected to the growth of the agency.
Outcomes:
Quality/Delivery:
- Media plans created for campaigns
- Opportunities for improvements in campaign performance are regularly assessed
- Campaign budgets are optimally managed across channels
- New ideas and opportunities to improve campaign performance regularly share
Commercial Awareness:
- Has a clear understanding of GP for their clients
- Has a basic understanding of all Incubeta offerings
- Undergoes regular research into the digital marketing landscape and client's vertical
- Can demonstrate to a client how they (the client) compare vs their competitors (client's competitors)
Client Relationships:
- Owns the day-to-day relationship for their accounts
- Clients are updated proactively on their performance/activity and suggestions on campaign efficiencies are made
- Is able to confidently communicate strategic outcomes in monthly and quarterly meetings earning client trust
- Feels confident presenting and facilitating client meetings
Understanding:
- Understands campaign measurement and how respective channels fit into customer journey
- Is proficient in setting up tests and relevant outcomes
- Reviews new platform features and betas with a view to how these can be rolled out across clients, and proactively share across the team
- Is the go to person in a particular area that they champion across the team
Team Development:
- Supports junior members of team with workflow prioritisation
- Team members have an understanding of what is expected from them, their objectives and areas for development
- Team members feel well supported and mentored to achieve their progression goals
- Efficiencies and learnings from the immediate team is shared with the wider team to ensure the spread of benefits
- Delegates daily tasks to team members
- Contributes to a new way of working for the team
Some top facts about us
- Incubeta UK is an award winning digital marketing group with over fifteen years of experience
- We are part of a global business, based in Old Street, London, with offices in New York, Los Angeles, The Hague, Berlin, Cape Town and Sydney, to name a few
- We have won awards for both our work and our culture!
- We have flexible working policies allowing you to work from home up to three days a week and fit work around other important life commitments
- We encourage people not to leave it at the door but instead bring their passions into the workplace. We have committees and networks who improve our thinking and action on topics such as DE&I, Mental Wellbeing and Sustainability
- We have pledged to be carbon neutral by … See our sustainability pledge here
Our Package
Salary
Incubeta pay industry benchmark salaries. Salary is reviewed on a regular basis and can increase as you progress along your career path. We also offer additional performance related bonuses, so we can be found above the industry benchmark on pay alone.
Benefits
We have a credit-based benefits package which allows you to choose from a range of benefits including health care, additional pension, gym memberships and more.
Policies
Our policies are forward thinking and industry leading and heavily contribute to our outstanding culture. You can view a few of them here.
Learning and Development
We have an in-house team of learning specialists who will ensure a smooth transition into your role and the wider business. As a minimum, you’ll have a forward looking development review every 6 months to discuss your career goals and our L&D team will be on hand to support you to get there.
What to do next
If you like what you’ve read then hit the ‘Apply’ button and we look forward to receiving your application. If you want to know a little more before you do then don’t hesitate to contact us at [email protected].
Our unique hiring process
We are an equal opportunities employer and are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
As such we use an anonymised recruitment process. When you hit apply you’ll first be asked some questions about you, if you feel comfortable, we’d love for you to provide as much information as you can. Your data will be anonymous and will not be shared. It will only be used to help us understand how we are performing against our equal opportunities metrics and where we might need to make improvements. After that you’ll be asked to answer some questions that are related to the day-to-day role. Your answers will go through our sift process where they’ll be anonymised, randomised and then reviewed by a panel of reviewers.
If you are shortlisted, we’ll invite you to the next step, which includes two or three interviews.
We love giving feedback, and you’ll be well informed of your progress throughout the application process.
