performance analyst United Kingdom
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About the job
Benefits
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Location
About the job
Job summary
The Crown Prosecution Service (CPS) Thames and Chiltern is delighted to advertise the role of Performance Analyst.
CPS Thames and Chiltern is looking for a dynamic individual with a passion for performance and data analysis. The successful candidate will be self motivated with the
ability to manage their workload to deliver results timely, and with a high degree of accuracy. The post holder will play an integral part of driving performance improvement though data analysis and insight and by linking findings to real time action. This individual must be able to make data come to life so staff can understand its implications and the actions required to improve whilst the next day prepare and present a briefing for the Chief Crown Prosecutor to support the development of improved performance with our external stakeholders.
Please note, the following is considered essential experience for this role:
- Experience of communicating analysis and insight
- Good knowledge and use of databases/systems including Excel
For further information regarding this role, please see the candidate pack at the bottom of this page.
Job description
To provide accurate, detailed analysis of up to date performance data to inform key decision making by the Area Strategic Board (ASB) and other Area managers. To identify opportunities for and to support delivery of performance. The post holder will work collaboratively with peers across Partner Areas; sharing good practice and lessons learnt to deliver the business and to ensure resilience.
This post can form the basis of a great career in performance and data analysis. For the right candidate that has the interest and ability to operate in a performance analytical role there is significant development opportunities to increase knowledge and understanding in this field. Whist the post looks at the performance of Thames and Chiltern Area the successful candidate will be able to contribute to a wider performance management picture on a national basis as well as working with external stakeholders from across the Criminal Justice System.
The successful candidate will be supported throughout their career with Thames and Chiltern, we can offer further training to support you in the role if required, as well as offering all CPS employees an Independent Learning Allowance of £350 which can be used to further develop your skills.
Person specification
- Deliver high quality analysis and performance reporting. Analyse the performance data, in order to identify trends and changes which have the potential to significantly impact on the ability of individual Units or the Area as a whole to operate effectively and efficiently.
- Support the Area, local Criminal Justice system in monitoring and improving performance. Ensure effective systems are in place to ensure up to date task management that enables retrieval of accurate data at short notice. Analyse data in order to identify potential issues and recommend solutions/actions to address the same, supporting and informing Quarterly Performance Reviews.
- Work with the Head of Business Centre and Area Business Manager to ensure that performance objectives are appropriate, accurate and well defined.
- Monitor local performance controls to ensure they are fit for purpose and align with the Area’s strategic objectives To monitor performance controls and systems to ensure they are operating effectively to support critical business systems and deliver business plans and to continually review them and identify opportunities for further improvement and to escalate as appropriate
- Be a key contributor to the Criminal Justice System, in particular the analytical community. Work with colleagues from police, HMCTS and other CJ agencies to improve performance.
- Promote the performance framework, data driven decision making within the Area. You will be the subject matter expert within Thames and Chiltern and will share your knowledge and experience with the Area.
- Liaise with other Areas and HQ to ensure that good analytical practice is integrated in to Thames and Chiltern. Be an active member of the Area Performance Analyst network to not only bring process back to the Area but to sure local good practice to help improve the performance analysis of the whole CPS.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Managing a Quality Service
- Communicating and Influencing
- Changing and Improving
We only ask for evidence of these behaviours on your application form:
- Making Effective Decisions
- Managing a Quality Service
Benefits
Join the Crown Prosecution Service (CPS) and have a future that matters: Find Your Purpose
CPS is passionate about ensuring that we are a top performing organisation and a great place to work. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.
We want to ensure all our employees can thrive at work and home and offer a range of support to achieve a balance. This includes where possible, flexibility of working hours, flexibility to support caring responsibilities and a flexible approach to deployment, which means that where you work (i.e. a court, an office, or a remote setting such as your home) will be based on the kind of work you are undertaking.
This culture of inclusion is underpinned by our staff networks covering Disability, Faith and Belief, LGBTQI+, Race, Social Mobility alongside our Mental Health First Aiders Programme and Wellbeing Sessions.
CPS commits to offer its employees the following experience
- Impactful, purposeful work – making a difference to your local communities
- The ability to learn and grow, with access to the right opportunities and resources
- To care about your wellbeing
- To feel valued, trusted and included
We also offer the following range of benefits:
- Civil Service Pension
- Access to employee savings
- Cycle2Work scheme
- 25 days leave, rising to 30 days after 5 years’ service.
- 1 extra privilege day entitlement to mark the King’s Birthday.
- Competitive maternity, paternity and parental leave
- Flexible working and a family friendly approach to work.
- Childcare vouchers unless already registered with the Government Tax Free Childcare Scheme)
The CPS has also designed a range of Management Development Programme to support all Aspiring, New and Experienced Managers in developing the skills, behaviour and knowledge to build their confidence and capability. We strongly recommend that all new managers undertake the Manager Induction.
Things you need to know
Selection process details
Recruitment Process
The recruitment process will consist of an online application, assessment and virtual interview which will be held on week commencing 10 July 2023.
Your interview will be conducted via Microsoft Teams, a member of our recruitment team will be in touch with further guidance should you be invited to interview. If you have any queries please contact strategic resourcing via email at [email protected]
You should keep these dates free or notify us if you are not available, we will make every effort to accommodate you in your preference for dates; however we cannot guarantee that they will be met.
Behaviours
You will also be asked to complete a statement of no more than 250 words per behaviour setting out how you consider your personal skills, qualities, experience, match the specified behaviours and requirements as detailed in the job description. In addition you will need to demonstrate the CPS or Civil Service Values.
- Making Effective Decisions (Lead Behaviour)
- Managing a Quality Service
In addition, you will need to demonstrate the following essential experience required for this role, detailed in the Experience Section of the Candidate Pack, which are:
- Experience of communicating analysis and insight
Please note, the panel reserve the right to only assess the lead behaviour ‘Making Effective Decisions’ at shortlist and raise the minimum standard pass mark.
Please refer to the Candidate Pack for further information as to the process and what is being tested at each stage.
Assessment
Please note, you will be asked to undertake an assessment as part of the recruitment process for this role, details of which will be provided immediately prior to your interview.
CV
You will not be required to upload your CV however, when submitting your application there is a ‘CV section.’ You will be required to provide information regarding your employment history.
Please note that it is the candidate’s responsibility to provide the specified application information in the requested format to ensure that they are considered for the post.
Other
This is a full-time post. However, requests for flexible, part-time working and job share will be considered, considering at all times the operational needs of the Department.
This role will be in line with our hybrid working principles which are:
- Attending with Purpose - Considering where we work, whether at court, in the office or at home we focus on the needs of our role, team and Service and the positive benefits to best support business outcomes.
- Focused on Wellbeing - Supporting our own and others’ wellbeing enables us to thrive through inclusive working practices and environments.
- Collaboration is Key - Recognising that collaboration is integral to how we learn, grow and develop, together we prioritise innovation and problem solving, to achieve shared objectives.
Therefore, this will mean it will be a mixture of home working, office working and travelling to courts, how this is split will depend upon the business needs and your role within the organisation.
We would encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application. Please note that if you are successful, hybrid working will be discussed prior to taking up the post.
Clearance Required
The successful applicant will be required to secure DBS clearance; to speed up this process; you should bring 3 forms of ID with you on the day of interview. Data gathered from unsuccessful candidates will be destroyed in accordance with our Data Retention Policy.
If successful in obtaining an interview you will be asked to complete the Character Enquiry Form and Nationality and Immigration Questionnaire.
(If you are an internal member of staff, you will not be required to undergo this DBS check as you will already hold this clearance)
Waiting List
Candidates who are recommended by the selection panel but not appointed to the current vacancy will be placed on a waiting list for 12 months and may be offered another post, should any further vacancies for a Performance Analyst arise in CPS Thames and Chiltern during this period. CPS may also approach candidates on the waiting list to fill other roles requiring similar knowledge and experience.
Feedback
Feedback will not be provided until the vacancy is complete, please note that written feedback will not be provided for candidates who do not pass the application stage.
Excess Fares
Please note excess fares will not apply.
Fair Processing Notice (FPN)
From April 2018, the CPS will provide a Fair Processing Notice (FPN) to all new applicants after they have been successful at interview. These candidates will be informed that, as one aspect of pre-employment screening, their personal details – name, National Insurance Number and date of birth - will be checked against the Internal Fraud Database (IFD) and that anyone included on the IFD will be refused employment unless they can demonstrate exceptional circumstances.
The Strategic Resourcing team in the CPS will, on behalf of the vacancy holder, inform applicants when they are refused employment because of their inclusion in the IFD.
Current Civil Servants
Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further;
- Formal discipline action
- Any formal action regarding attendance, poor performance
- any restriction of duties as a result of disciplinary action
Civil Service Commissioners
If you are dissatisfied with the recruitment process and wish to make a complaint, please contact [email protected] with your concerns.
If you remain dissatisfied and wish to make a further complaint, please click on the following link to the Civil Service Commissioners complaints page https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/
Civil Service Commissioners Recruitment Principles can be found here –
https://civilservicecommission.independent.gov.uk/recruitment/
Details of the Civil Service Nationality Rules are located at:
https://www.gov.uk/government/publications/nationality-rules
Candidates will be subject to UK immigration requirements. For the most up-to-date information on the requirements of working in the UK, please go to the UK Visas and Immigration website: https://www.gov.uk/browse/visas-immigration/work-visas
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
About Crown Prosecution Service
CEO: Rebecca Lawrence / Max Hill QC
Revenue: $25 to $50 million (USD)
Size: 5001 to 10000 Employees
Type: Government
Website: www.cps.gov.uk
Year Founded: 1986
