People Systems Support Analyst Croydon, England
Job description
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Here's the exciting bit…a day includes
We currently have a brilliant opportunity for a People Systems Support Analyst within our IT team. You would be working in the development and support team which look after the People systems used by ASW UK businesses Superdrug, Savers and The Perfume Shop - supporting primarily the users in the People team, Finance and a variety of other head office departments.
Key Responsibilities
- Supporting users for the key People/HR team applications (Cornerstone and Oracle HCM)
- Development planning, testing, maintenance of the HR applications
- Checking the software support sites and communities to ensure we are compliant with the latest patches, releases and legislation
- Gathering and documenting requirements from users for new development requests
- Process/report development and testing
- Collaborating with other teams in IT, the People Team for Superdrug, Savers and The Perfume Shop
- Monthly audit reporting to comply with audit and GDPR rules
- Supporting the People team during key periods in the processing cycle (month end, payroll runs, etc)
- Working with and learning from senior members in the team
- Full training will be provided as part of this role
What you'll need to succeed
- Prepared to work in a fast-paced, agile environment
- Excellent customer service skills
- IT related education and/or certifications preferred but not essential
- Excellent analytical and problem-solving skills
- High level of accuracy and attention to detail in approach to all work
- Excellent communication skills, verbal and written
- Focused and able to work with minimal supervision and work effectively as part of a team
- Strong communication and time management skills
- Self-motivated, friendly and enthusiastic to learn and support the business
- Experience of working with Cornerstone, Oracle HCM or similar HR software preferable but not essential
Here's what's in it for you
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
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