The opportunity

We are looking for a People Services Advisor to join our Onboarding team within People Services.

As a People Services Advisor, reporting into the Onboarding Manager you will make sure all regulatory and employment checks are completed accurately and provide quick and efficient front-line email and ticket answering services relating to employee onboarding. Using your tenacity and attention to detail you’ll deliver fully compliant pre-employment checks and create staff files to agreed SLA’s and quality.

You’ll proactively build positive and engaging relationships with all key stakeholders. You’ll also work in partnership with recruiters and operational areas to ensure a seamless onboarding process.

Using your excellent attention to detail you’ll make sure offer letters, contracts, references, DBS, Right to Work and Visa documentation are processed and completed, in accordance with company policy. You’ll also update and manage data within our query management solution (Service Now).

This role offers an opportunity to get a deeper understanding of the wide range of onboarding processes and ability to work with colleagues on a global basis.

The role is a full-time, permanent position based in our Head office in Warwick. You’ll typically work from the office 1 day a week, with the remainder from home.

About you

• Experience of working within a HR Shared Service function and generic experience of delivering a query management service aligned to legislative HR processes.
• Experience of conducting background screening processes and right to work.
• Strong experience of query management of payroll and benefits related processes
• Excellent stakeholder management
• Proven Success Factors experience
• Experience of delivering payroll and benefits knowledge training to team members
• Strong customer service, administration and written and verbal communication skills
• Working knowledge of SAP is advantageous
• Experience of relocation preferable

What we can offer you

• A competitive salary of £30,016 per annum
• A generous contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%
• 25 days annual leave (which increases to 26 after 2 years’ service) plus the option to buy additional leave
• Life insurance – 10 x annual salary
• Access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

Further information

The closing date for this vacancy is 13 March 2023.

We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process. #LI-HYBRID #LI-SC1

About us

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.