People Services Administrator Telford, England
Job description
People and Pets at the heart of what we do.
Looking for career progression from your current administration role? Looking to utilise your skills to make a difference for poorly pets?
Do you believe the best results come from being part of a team working together to achieve a common purpose?
If so, look no further than the opportunity we have to offer...
About the Role:
We are looking to recruit a People Services Administrator to provide practical employee and volunteer lifecycle processes and first line advice to all of our colleagues. Working in a very fast paced environment this role requires excellent attention to detail whilst achieving our service level agreements. This is an administration role, 28 hours (Monday, Tuesday, Thursday and Friday) working within a current team of 6 which includes a People Services Team Leader and 4 People Service Administrators.
Working in the shared service team means you will be working closely with and supporting the wider People teams including Learning & Development, Payroll, Volunteering, Health & Safety and Internal Communications. You will also support the administration for the Employee Relations Advisors.
About You:
We are looking for someone who has previous experience of working in a HR administration or customer service team, ideally within a shared service function. Our successful candidate will be a multi-tasker with the ability to prioritise their workload effectively and have a rounded knowledge of the employee lifecycle along with the ability to communicate effectively both email and over the telephone.
About PDSA:
As the UK’s leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
