People Operations Team Leader Eastleigh, England
Job description
About the role
People Operations Team Leader
Permanent
Up to £38,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working (2 days per week in the office)
Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a People Operations Team Leader and you’ll be a big part of this.
Key responsibilities
Responsible for leading a team to manage the administration of contracts which support our colleagues life cycle – joiners, movers and leavers. Playing a pivitol role in the candidate experience of joining and leaving B&Q
You will work closely with key stakeholders to ensure our processes are efficient and meet the needs of the business, working with the team to ensure we remain within SLA’s whilst ensuring the quality and accuracy of our contracts, systems, data and related processes.
Other duties include (but not limited to)
Liaise with key stakeholders across the business to assist with fully utilising our contract management system (iCIMS) and improving our service offering as a whole.
Ensure we have effective processes and ways of working in place to manage the administration of the colleague lifecycle, ensuring we deliver a professional and efficient service for B&Q.
Required skills & experience
To be sucessful in this role you will be a strong effective communicator with the ability to influence senior stake holders.
You will ideally be CIPD qualified to Level 5 or above, or equivalent work experience and have knowledge of at least one of the following: SAPHR, iCIMS
- Ability to build strong relationships and work well with others at all levels
- Good written communication skills, able to create documents/tools and materials
- Good verbal communication and listening skills
- Able to use Excel to analyse and present data
- Calm under pressure, can understand priorities and meet deadlines
- Strong planning and organisational skills
- Focussed on accuracy and attention to detail
- Continuous improvement mindset
- Previous experience of managing a team
- Experience of delivering projects
What's in it for me?
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.
