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Medivet has experienced rapid growth in recent years and has demonstrated a solid track record of delivering consistent growth, both organically and through the acquisition of new clinics. To support this growth the business has made significant investments in new systems and its people and continues to do so. The business was acquired by CVC, one of the world’s leading private equity firms, in 2021, who remain committed to further driving the growth of the business.

You'll lead and manage the People Operations team, ensuring processes are running smoothly and efficiently, and streamlining them where possible. We're undergoing a period of transformation, so your experience working on a variety of HR/People related projects will likely come in particularly useful.

• Produce monthly KPI’s on behalf of the HR Services team with assessing, influencing, driving SLAs, KPIs, and quality management through data analytics
• Lead and Coach HR Services team and complete weekly/bi-weekly 1-2- 1’s with HR Services team and biannual PDRs.
• Set day-to-day operational objectives for the team and managing delivery to ensure achievement of operational excellence
• Working with the HR Business Partners to administer and lead the bi- annual pay review process
• Responsible for the fleet queries and partner relationship with our outsourced provider
• Work with internal stakeholders on Ad-hoc projects
• Streamline and automate processes where possible
• Operate as a point of escalation for the resolution of complex issues
• Delivering key projects working in conjunction with the wider HR function Creation and management of processes
• Participating in the creation, documentation and management of end-to- end employee lifecycle HR processes
• Ensure we have clearly documented procedures for all tasks within the function, updating as appropriate, including “how to” guides for field/line managers.
• Co-ordinate new line manager HR System overviews with the team with a vision to automate
• Main point of liaison with the Payroll Team to ensure cross functional collaboration.

• Excellent attention to detail ensuring all correspondence includes all relevant information, is accurate and delivered in a timely manner.
• Flexible and resilient approach demonstrated by ability to adapt to changing circumstances, urgent requests and conflicting priorities.
• Excellent organisation skills ensuring appropriate employment and legal procedures are in place and adhered to.
• Creative thinker who uses knowledge and technology to identify opportunities for improvement and instigates change.
• Excellent written and verbal communication skills including a confident telephone manner.
• Good planning skills enabling achievement of multiple priorities within agreed timescales.
• Excellent customer service skills over phone, email or face to face
• Excellent IT skills including Outlook, Word, Excel and PowerPoint