People Assistant United Kingdom
Job description
Unifrog's mission We're on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively. Our outlook is global: we work with schools and universities all over the world, from the US to New Zealand, Peru to Burkina Faso, Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications. We have a clear social purpose, and we're hugely ambitious. We already work with half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer. Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of happiness, openness, and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don't hesitate to apply. We look forward to hearing from you! We believe in the power of diversity. If you are from an ethnic minority background, we strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our UK Diversity Champion, Hannah (visit our website for details). The role and responsibilities As People Assistant, you will play a key role in supporting Unifrog employees to work at their best. You'll help us to retain a happy and effective team by developing great relationships with team members and making sure that all our internal systems and processes are as efficient as possible. Your key responsibilities: People operations Update and track employee time off on - our HR system. Monitor and manage our People inbox, being the first point of contact for queries and requests from the team (e.g. about benefits, policies, or training). Maintain employees' electronic people files, ensuring documents are filed efficiently and that employee data is up to date on Bamboo. Work with the People and Development Manager to: Improve our People team and wider Unifrog HR processes. Coordinate and administer company benefits (e.g. health schemes, training), and research other ways to improve our employee experience. Manage the expenses system for our employees and look for ways to improve this process. Team support Look after our team! Send cards and gifts for anyone celebrating a birthday, wedding or important life event; put together wellbeing packages to support people's health; and work with our People and Development Manager to develop recognition initiatives for the team. Book hotels, conference rooms and training courses for other teams. Support team leaders with planning for upcoming away days and events. Office management Make sure our office space is tidy and that storage space is being used effectively. Manage our technology needs in the office and keep track of the equipment we own. Make sure that all supplies (e.g. stationery, breakfast items, coffee and tea) are well stocked. Be the main point of contact with external contacts (e.g. the building managers, our cleaners). Share relevant news and events related to our office space with the team. Working together You'll work closely with our current People team, including our: Recruitment Lead, People and Development Manager, and Head of People and Finance. You will also work with our Finance team on a regular basis when processing expenses and making bookings. You'll have regular contact with people across all of our teams and you should build great professional relationships with team members to deliver an excellent employee experience. You'll be line-managed by the People and Development Manager. What we're looking for Strong written and verbal communication skills. Personable and able to build great professional relationships. Excellent customer service. Ability to manage sensitive employee information, maintaining confidentiality. Keen attention to detail. Excellent organisation skills. Comfortable working both as part of a team and independently, and happy to ask for support when it's needed. An interest in education, careers, and development. Proactive attitude and willingness to get stuck in. You don't necessarily need experience of similar roles to apply - if you don't have relevant experience, we look for readiness and ability to learn. If you're unsure, please feel free to get in touch. You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you're an energetic person who is willing to learn, then we'd love to hear from you. Benefits Head to for a full list of the excellent benefits we offer our team. Join one of ' ' and help transform careers and destinations in schools. We're also a certified . Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time. Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress. Influence the company's direction: we love to promote great ideas, wherever they come from. Key details £27,500 - £30,000 per annum dependent on experience (Grade A), plus a share in a company-wide performance bonus. Full time. Split your time between home and our office in Hoxton, London (a minimum of 2 days per week). 28 days paid holiday per year (plus bank holidays). Working hours are 8:30am to 5:30pm, Monday to Thursday, and 8.30am to 4:00pm on Friday. Start date: as soon as possible, though we will be flexible for the right candidates. If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website). We can only consider candidates who have the right to work in the UK. Application process Deadline: 10:00am (BST) on Tuesday 1st August 2023. Stage 1: Application form (~1 hour) ✍️ Visit our website to upload your CV and complete the questions and tasks below: What motivates you to want to work at Unifrog? (250 words) With reference to examples of your experience, what would make you an excellent People Assistant? (250 words) Tell us about a time when you have had to manage competing demands, how did you plan and organise your time? (250 words) Stage 2: Phone interview (15 minutes) 📲 Stage 3: Video call interview (1 hour) 🖥️ Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions). Phone interviews will be held throughout the application window. Video call interviews will be held w/c 14th August 2023. Inclusion and diversity at Unifrog Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. As a platform that supports teachers and students from a huge variety of backgrounds it's important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable. To make sure everyone's voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they're celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included. To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it's less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. Unifrog
