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Learning and Development – Senior Consultant - Financial Services

We are proud to partner with the world’s leading financial services organisations, harnessing the power of their people and enabling them to perform at their best.

Transforming the world of work, together we are:

• Revolutionising employee experiences
• Innovatively building capability and learning solutions
• Redesigning organisations, evolving cultures and driving behavioural change
• Successfully navigating a dynamic and complex regulatory change environment

There has never been a more exciting time to be working with our clients on the people agenda.

We are building our learning team to meet the needs of our Workforce Advisory (WFA) business, as we build a Better Working World.

To do this, we bring creativity, data-led approach, and world-leading financial services insight to create engaging and impactful learning for some of the world's largest Banking, Wealth and Asset Management Firms and Insurers.

We create learning solutions and advise our clients on their learning pathways and learning functions. With reskilling and learning a key component of all significant transformations, we create end-to-end solutions for our clients to revolutionise the learner experience, increase the success of their transformation and sustain behavioural change. We create and develop innovative and exciting learning programmes for our clients to help manage risk, adapt to regulatory change, and embrace new ways of working and technologies.

We are a fast growing, innovative and entrepreneurial team. We week collaborators, thinkers and those seeking an opportunity to join a fast-moving environment.

As a member of our Workforce Advisory team, you will:,

• Contribute to and lead workstreams across a diverse range of complex engagements in the financial services sector.
• Design and create innovative insights for clients, adapting methods and practices to fit client needs.
• Proactively manage stakeholder relationships and building trusted relationships with clients.
• Identify new opportunities, contribute to preparation of proposals and wider business development activities.
• Manage the operational aspects and risk management of client engagements.
• Contribute to delivery of wider strategic goals across WFA and participate in initiatives that support the growth of the firm as a whole.

With a specific focus on learning, you will:

• Develop and deliver learning programmes for our clients which can be standalone or as a key part of a larger transformation project.
• Develop learning strategies for clients based on their skills and learning technologies.
• Design, develop and deliver learning solutions & assets (digital and non-digital).
• Drive strategic change and organisation performance through learning activities (including learning analytics).
• Advise and develop the learning function of the future.
• Contribute to growing the learning offerings and actively driving the ongoing development of the practice, contributing to or assuming operational responsibility for a range of assignments.
• Drive innovation to ensure provision of market leading, relevant, and highly targeted solutions and content-rich thought leadership for clients.

Skills and attributes for success:

• Authenticity and strong personal impact, able to influence and persuade stakeholders to gain support for major changes and key decisions.
• A passion for learning and improving the Working World.
• An entrepreneurial, innovative, and can-do approach.
• A growth mindset and a desire to challenge established practices.
• Leading workstreams, facilitating and working collaboratively with team members, and empowering teams to maximise performance.
• Resilience and ability to work under pressure to deliver pragmatic solutions.
• Confidence and ability to recognise and manage potential challenges during client assignments.
• Creative thinking, using agile methods and innovative approaches to tackle complex problems and to deliver insightful, practical, and sustainable solutions.
• Ability to scope a project or solution and provide costings and communication to clients for proposals and projects.

To qualify for this role, you must have:

• Core consulting skills gained through working in a professional services firm, global consultancy, niche consultancy or an in-house role with exposure to large-scale programmes of work
• Experience in architecting learning solutions, including analysis, design, content development, and train the trainer, to ensure measurable outcomes within large, complex organisations
• Experience of managing learning vendors alongside internal and/or client teams/stakeholders to drive target outputs/outcomes
• Ability to translate and operationalise learning strategy
• An understanding and knowledge of the skills, tools and processes used in the design and development of learning materials.
• Strong project management and written and verbal communication skills, and experience of producing robust analysis, reports, papers, and presentations.

Ideally, you’ll also have:

• Experience of working across financial services: banking, insurance, and wealth and asset management or passion and knowledge of the sector
• Relevant degree-level education and/or professional qualifications

Further information about EY

EY is a leading provider of business advice and services to clients in the financial services industry, working with some of the biggest names in the sector to address challenges posed by customer trends, market conditions, competition and regulators, and delivering real, sustainable change.

As we strive to build a Better Working World, our culture promotes providing you with the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And, with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer a reality.

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

A little more about EY WFA, Financial Services

People Advisory Services (PAS) harnesses the collective power of all of our people-related services into a single, integrated, global sub-service line of over 10,000 people delivering over $1.4bn in revenue.

As a growing team in PAS, WFA is uniquely and strategically positioned to advise financial services leaders on their people agenda in the face of increasing disruptions, an ever-changing workforce and evolving business landscapes