People Advisor - Training Administration Bradford, Yorkshire and the Humber, England
Job description
About The Role
Some of your responsibilities will include:
- Maintain efficient customer service via face to face, email, virtual calls and telephone communication
- Regular reporting update to key stakeholders on training status including completion rates, level of nominations, course attendance, cancellations and DNAs
- Supporting performance review cycle activity
- Planning required courses and providing scheduling information to training providers
- Reviewing outstanding training reports to identify training requirements across the business to ensure schedules are planned and maintained
- Using the purchase order system to raise, receipt and track supplier spend
- Updating budget records and reporting on status
About The Company
Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.
Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.
We host regular seasonal events and you’ll often find our suppliers on site sharing details of their latest product. We’re also committed to fundraising for our current charity partner.
Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success. We’d love to meet you…
Some of the benefits you can expect as follows;
- 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family member
Generous holiday entitlement
Four day working week with flexible working hours
Company pension contributions
Perks with over 850 retailers
- Free parking onsite
About You
- Knowledge of Learning Management, Performance and PO system
- Understanding of L&D process and design principles
- Well organised, proactive and able to manage multiple projects and deliver under pressure
- The ability to communicate effectively at all levels internally and externally
- Strong Problem solving skills
- Delivering excellent customer service in a fast paced environment
- A proven track record and experience within an administration/service function
