Job description

To establish the peer support role and provision within this new Complex Emotional Needs Transitions Team, for the particular localities of South West London. With support from qualified members of staff, co-facilitate groups and participate in group discussion where required. Monitor mental health and report changes to qualified staff so that the care plan can be kept fully up to date. To co-lead (as appropriate) therapeutic groups as part of the programme.

To make notes of date, length and type of all contacts with patients/services users in the Digital Care Record. Contribute to monitoring the patients/service users progress, level of functioning and mental state, reporting progress and escalating areas of concern to the relevant senior staff member. Report using the risk management system any observed incidence of unprofessional behaviour, accidents/incidents, untoward occurrences, or faulty equipment. Comply with universal Infection Control precautions and procedures.

To read and understand the basic statutory requirements of the Mental Health Act (1983). To engage in the trust PSW 8-day training programme (1 day a week for 4 weeks, a break, and then the last 4 days over 4 weeks). To participate in Trust mandatory training & development opportunities considered appropriate to the PSWs role and as identified in their appraisal. To participate with the Support & Development group, monthly, online (space for all lived experience roles within the trust to meet, and shared knowledge related to lived experience work).

To make full use of clinical supervision, peer support with other peer workers and other support as necessary to remain well and safe in their PSW role. Be punctual for work and conduct themselves in a professional manner in accordance with Trust Policies. To communicate with patients/service users and carers with empathy, reassurance, and tact. Ability to use their own experience of mental ill health to connect with, explore and safely develop a mutual relationship with patients.

To assist the patient/service user to understand their rights and choices within the service.