Job Description Summary

As the Education Leader for PCS, you will own and drive the Training strategy for our Equipment portfolio including within the UK and Ireland.
Position requires frequent interaction with Modality Leaders, Equipment sales, customers, outside vendors/suppliers, and other cross-functional team members (UK regional Sales, EMEA training teams, marketing).

Job Description

Develop and maintain a high level of product knowledge of GE Healthcare and competitive products in all modalities
Drive the customer training strategy with the Sales teams ensuring a consistent approach with emphasis on train the trainer
Be responsible for delivering training to sales teams on all PCS products with the support of the relevant product managers both basic and advanced “train the trainer”
Be able to deliver clinical training to the teams clearly explaining the application of the products and the patient benefits derived by their correct application
As required use clinical knowledge to assist with investigations into product related incidents
Keep up to date with clinical trends across the portfolio
Ensure that all staff are trained effectively, and records are kept up to date including Theatre Access course for credentialling
Ensure staff are up to date with training and are competent to train customers
Manage the use of the Demo suite
Coordinate with Education leaders from other modalities in HCS
Manage the access to Le Quest training and keep records updated
Manage database of customer training
Liaise with relevant organisations on credentialling, CPD accreditation and customer records
Be fully aware of & comply with GDPR requirements

Quality Specific Goals:

Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or Law is broken.
Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or Law is broken
Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications:

Professional experience in sales education ideally with PGCE
Clinical qualification
Prior experience in healthcare industry of at least 5 years

Desired Characteristics:

Proven communication skills; presenting and writing
Excellent communication skills with customers and teams at all levels
Strong results-orientated mindset
Process skills
Demonstrates solid GE Values and Leadership traits
Robust interpersonal skills, with evidence of teamwork and collaboration
Demonstrated learning abilities
Familiarity Lean quality principles.

Diversity and Inclusion

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

About us

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

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