Find More Than 10K+
United Kingdom Jobs

The apprenticeship will provide skills, knowledge and experience in Payroll and
other aspects of Human Resources.

The training aspect of the apprenticeship will cover:

• Payroll Processing

• Compliance with statutory rules and regulations

• Principles of customer relationships

• Deliver customer service

• Administer Human Resource records

• Employee rights and responsibilities

• Principles of equality and diversity in the workplace

Key

Responsibilities
and
Accountabilities:

It is expected that over time individuals will develop towards:

• Be a first point of contact for Payroll and Benefits enquiries, liaising with

payroll and HR colleagues to formulate a response.

• Maintain accurate HR and payroll information across all teams in HR,

consistent, timely and accurate input for monthly deadlines. Work

proactively with the HR admin team on information exchange and updating.

• Work as part of a team to deliver the monthly payroll, including:

o Support in input and calculation of all aspects of the payroll in

nominated areas.

o Reconcile payroll-related input ensuring that anomalies are

investigated, rectified and appropriate changes are implemented to

improve service delivery.

o Ensure that anomalies are investigated, rectified and appropriate

changes are implemented to improve service delivery.

o Interpret and implement statutory payroll and pension regulations

and University policies and procedures.

o Maintain accurate payroll and pensions information. Conduct audit
checks on data accuracy and comply with business assurance and

audit processes.

• Perform pension administration and liaise with external pension providers,

including the provision of pension estimates.

• Liaise with and provide data to HMRC and internal and external auditors.

• Maintain secure and confidential HR e-file systems and archiving

• Produce documents for staff and managers including contracts of

• Manage shared email inboxes dealing with any initial queries and

signposting the person to the relevant colleague or area of expertise.

• Identify matters requiring the input of the Payroll and Admin Coordinator,

appropriate information to assist.

• Contribute to the development of processes and procedures that support

processes.

• Engage in continuous development to ensure up-to-date payroll and

approaches, guidance, procedures and processes to accommodate

changes in both internal requirements and payroll related legislation.

• Participate in and support HR projects as required.

• Support the Payroll Coordinator and Payroll and Admin Manager in testing,

developing and maintaining the HR-Payroll System.

• Develop and maintain effective professional working relationships within

cross-skilling as appropriate. Support the provision of effective office cover

and cover for departmental activities.

• Receive enquirers, visitors and external suppliers to the

ensuring good customer service.

• Provide cover for other Administration colleagues across the department

• Provide general administration support within the wider team and HR

coordinating room booking/photocopying for investigations/hearing etc.

• Lead or contribute to HR projects and working groups as appropriate.

• Act as an ambassador for the University and the HR team and role model

• Undertake any other duties commensurate with grade
  

Special
Circumstances:

• Payroll processing dates will need to be taken into account when annual leave

University of Sunderland

Role Profile

Part 2

Part 2A: Essential and Desirable Criteria

Essential

Desirable

Essential

Qualifications and Professional Memberships:

• There are no entry qualification requirements, however, applicants

have a reasonable chance of achievement and will be able to
generate the required evidence

Knowledge and Experience:

• An understanding of the importance of delivering a proactive

• An understanding of the importance of delivering

• Excellent verbal and written communication skills

• A good level of relevant digital and IT skills for the role

Desirable

Qualifications and Professional Memberships:

• A good standard of basic education including English and

Mathematics to GCSE Grade C or equivalent

Knowledge and Experience:

• Experience of delivering a proactive and diverse payroll service.

• Proven experience of delivering exceptional customer service

stakeholder groups.

• Experience of using an HR and payroll software system

• Experience of communicating and collaborating remotely using

Part 2B: University of Sunderland Values

Values are assessed

at the
interview/selection
testing stage – what
do these values

mean to you?

INSPIRING
We will provide an inspiring, enterprising and empowering experience for our
students and staff.

INNOVATIVE
We value people for their creativity and update our knowledge and practice to
enhance the student experience and improve our institutional performance.

COLLABORATIVE
We work together as a community with our partners and build lasting
relationships to achieve our shared ambition.

INCLUSIVE

We celebrate our diverse culture where everyone's contribution is welcomed
and valued.

EXCELLENT
We strive for the highest quality in academic delivery, research and service
standards.

Date Completed: December 2022