Job description
We are recruiting for a Payout Administrator to join our New Business Operations, here in our vibrant Cardiff office.
This is a fantastic opportunity to start your career in financials services!
This role will require you to work the following shifts:
- 1 week of Monday to Friday 9-5 and 1 week of Monday to Friday 10-6 on rotation.
- Every 2-3 weeks you will work 2 x 12-8 shifts back to back
- 1 Saturday in 3 - either 9-5 or 10-6 and 1 Sunday every 8-12 weeks 10-5.
- When weekends are worked you will have the time back during the following week.
We offer hybrid working so you can split your working week, between home and office.
What your day will look like
As Payout Administrator, you will provide the best possible standard of service to dealers, brokers and customers when processing new business applications and payout in compliance with procedures, working to deadlines and achieving company standards at all times. Using own judgement and initiative to protect the company’s financial position, scrutinising agreement documentation and proofs of identification to ensure that any risk of impersonation fraud is mitigated prior to remitting funds to our dealers.
What you will bring to the team:
- Good written and verbal communication skills
- Able to demonstrate sound numerical skills and literacy
- Clear communicator
- Able to remain calm under pressure
- Uses own initiative, resourceful
- Attention to detail
- Able to follow procedures and work within regulated environment
- Team player
- Good IT skills in Microsoft Office