patient care representative Rockford, IL
Job description
POSITION SUMMARY:
Performs selected skills: including rooming patient, assisting with treatments and procedures, Phlebotomy, EKG and /or monitoring including documenting complete and accurate information specific to department. Participates in continuous quality improvement and educational support of departmental philosophy and objectives, as well as, Health System initiatives.
EDUCATION/TRAINING:
Certified Nursing Assistant or Patient Care Technician preferred. Previous patient care experience in a medical facility preferred. Bi-Annual CPR certification required.
LICENSURE/CERTIFICATION:
Bi-Annual CPR certification required.
EXPERIENCE/SKILLS/ABILITIES:
At least one year of professional experience in a clinic setting preferred. Good interpersonal, organizational and critical decision-making skills required. Ability to clearly and calmly communicate in English both verbally and in writing with patients, medical staff and the public. Computer experience required. Successful completion of annual clinical, age and job specific competencies and skill verification tools required.
ESSENTIAL FUNCTIONS:
- Prepares patients for examination, treatment and procedures. Performs selected patient care duties which include recording patient histories, vital signs, EKG’s, medication reconciliation, specimen collections. Alerts provider/nurse of emergent patient needs.
- Replenishes and prepares exam and treatment rooms with medical supplies instruments equipment, maintaining a neat, Clean and appropriately stocked environment.
- Cleans and disinfects all exam rooms, instruments and procedure trays operating sterilization equipment and following established department and infection control guidelines.
- Helps maintain the Epic in baskets and work lists including normal test results, referrals, overdue results and patient calls.
- Assists with scheduling of patient tests and related support functions maintaining confidentiality of position acquired information.
- Assists with scheduling of patient appointments, test and diagnostic testing. Assists with clerical/receptionist support functions as assigned.
- Accurately enters faxed prescription refills into the EMR. Abstracts pertinent patient medical history in a timely manner.
- Performs all aspects of care in an environment that optimizes patient and environmental safety and in accordance with applicable laws, regulations and compliance efforts. Assists with the training of new staff.
About UW Health
CEO: Alan S. Kaplan, MD
Revenue: Unknown / Non-Applicable
Size: 10000+ Employees
Type: Hospital
Website: http://www.uwhealth.org/careers
Year Founded: 1973
