patient care representative London, England
Job description
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Looking to take first steps in a veterinary practice or looking to gain experience in a new environment?
We are looking for a PCA to complement the team at Village Vet Primrose Hill in our busy practice. Our PCA’s play a vital role in support of a variety of patients making this practice a great place to develop your skills
Your role and responsibilities
We currently seeking an enthusiastic animal lover to be part of our current Patient Care Assistant team, working enthusiastically to help maintain a happy, efficient, and effective working environment. Our Patient Care Assistants undertake a variety of duties as directed by the Veterinary Surgeons and/or Registered Veterinary Nurses and duties or responsibilities include:
- Assist with reception and client care to include answering the telephone, dealing with enquiries, booking procedures and taking payments.
- Infection control
- Preparing and maintaining patient accommodation
- Assisting with patient handling and restraint.
- Monitoring, recording and providing supportive care to patients, under the direction of the Veterinary Surgeon or Registered Veterinary Nurse.
- Assisting with diagnostic techniques to include preparation of equipment, processing and/or packaging for external laboratories.
- Maintenance of theatre to include preparation of the environment and equipment and
cleaning, packaging and sterilisation of sterile supplies.
- Assist with the management of the pharmacy to include unpacking of orders, stock rotation and environmental temperatures.
Previous experience is advantageous but training and support for the role will be provided
Our Vision:
‘To be recognised as an exceptional and trusted provider of primary veterinary care to our patients and clients within the communities that we serve. Every patient, every client, every visit.
Village Vet is a progressive, forward-thinking, premium veterinary group with small and medium-sized first opinion practices, and four large 24-hour hospitals based in London, Hertfordshire and Cambridge.
We believe in supporting and investing in our staff, investing in our facilities and ensuring that our clients and their pets receive only the very best, modern first opinion or specialist care.
Our staff are motivated and encouraged to gain additional certifications across all levels of employment and we offer and support career progression within our group.
We have a strong recognisable brand and we are looking for people who share our vision and our culture. We have over 400 staff members across our 30 sites and are very proud of our achievements and our reputation in the veterinary profession.
Benefits
- 25 days holiday
- Additional paid day off to celebrate your birthday
- Enhanced equal family leave
- Enhanced sickness policy
- CPD allowance
- An extensive range of clinical and non-clinical learning and development programmes
- Progression opportunities
- Staff discount schemes
- Discounts with PetPlan
- Wellness program, including;
- Employee Assistance Programme (EAP)
- Gym membership discount
- Cycle2Work scheme
- Eye care vouchers
- Flu vaccine voucher
- Recruitment reward scheme
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone. For more information, click here https://www.linnaeusgroup.co.uk/about-us/health-and-wellbeing
Don’t just take our word for it
Lauren Barbar PCA St Albans
“I Joined the team as a Patient Care Assistant, am completing the Patient Care Assistant Course and can’t wait to see where my career takes me”
We would love to hear from you, please contact Purvi Kataria [email protected] if you have any questions about the role or to apply, please complete the application form below.
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]
